Della Adventure & Resorts Pvt Ltd
Website:
dellaresorts.com
Job details:
Job Description
Job Title: Chief of Staff to CMD
Location: Mumbai
Reports To: Chairman & Managing Director (CMD)
Role Overview
The Chief of Staff (CoS) serves as a strategic partner and operational leader to the CMD, driving both business performance and execution excellence across the organization. The role involves overseeing key business operations, enabling effective decision-making, and ensuring seamless coordination across functions. Acting as an extension of the CMD’s office, the CoS plays a critical role in translating strategic vision into actionable plans, optimizing operational efficiency, and delivering high-impact business outcomes.
Key Responsibilities
- Strategic Planning & Execution
- Work closely with the CMD to define, prioritize, and execute key strategic initiatives
- Translate organizational vision into actionable plans and drive implementation across functions
- Track progress of strategic priorities and ensure timely delivery of outcomes
- Support long-term planning, business expansion, and growth initiatives
- CEO Office & Business Operations Management
- Support the day-to-day operations of the CMD’s office to ensure optimal efficiency and productivity
- Manage CMD priorities, including calendar, meetings, travel, and key deliverables
- Ensure effective coordination of activities across departments aligned with business objectives
- Identify operational gaps and drive process improvements for enhanced efficiency
- Communication & Stakeholder Management
- Act as a bridge between the CMD and senior leadership team to ensure alignment and accountability
- Facilitate cross-functional communication and collaboration across teams
- Support internal and external communication on behalf of the CMD
- Build and manage key stakeholder relationships (internal & external)
Job Expectations
- Governance, Meetings & Leadership Coordination
- Plan and manage leadership meetings in coordination with the Management & HOD’s.
- Prepare agendas, presentations, and briefing documents for executive discussions
- Ensure timely follow-ups on action items and drive closure across teams
- Liaise with senior leadership and support governance frameworks and decision-making processes
- Performance Monitoring & Reporting
- Develop and track KPIs, dashboards, and business performance metrics
- Prepare regular reports, insights, and executive summaries for the CMD
- Monitor financial and operational performance to support data-driven decision-making
- Ensure alignment of business performance with strategic objectives
- Special Projects & Strategic Initiatives
- Lead and execute high-impact strategic and operational projects
- Conduct research, analysis, and feasibility studies for new initiatives
- Drive cross-functional projects that do not fall within a single department
- Support business transformation, partnerships, or expansion initiatives
- Decision Support & Advisory
- Provide data-driven insights and recommendations to the CMD
- Assist in evaluating business opportunities, risks, and strategic priorities
- Act as a thought partner by challenging ideas and bringing diverse perspectives
- Ensure informed and timely decision-making at the leadership level
Key Skills & Competencies
- Strong strategic thinking with execution excellence
- Exceptional communication and stakeholder management skills
- High level of business acumen and analytical capability
- Strong organizational and project management skills
- Ability to handle ambiguity and manage multiple priorities
- High level of discretion, integrity, and confidentiality
Qualifications & Experience
- Master’s degree in Business, Management, or related field.
- 8–15 years of experience in strategy, consulting, business operations, or similar roles
- Prior experience working closely with CXOs / senior leadership
- Proven track record of driving cross-functional initiatives and business outcomes
Minimum Qualification
Master's in Business Management or relevant field
Minimum Job Experience
8-10 Years
Reporting To
CMD
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