Justdial
Website:
justdial.com
Job details:
About Just DialJustdial Limited is India's leading local search and digital business discovery platform, founded in 1996 and headquartered in Mumbai. The company connects millions of users with businesses across categories such as restaurants, healthcare, education, travel, home services, and more through its website, mobile application, and voice-based search services. A subsidiary of Reliance Retail Ventures Limited since 2021, Justdial operates across major cities in India and employs approximately 13,000 people. With a strong digital presence and an extensive business database, the company continues to help consumers find reliable local businesses while enabling enterprises to expand their reach through digital marketing and lead generation solutions. For more information about the company, you can visit the 'About Us' page of our website www.justdial.com
Role Summary
Leadership office / strategic execution We are looking for a sharp, structured and execution-oriented Chief of Staff to work directly with the CPTO across critical product, technology, AI, platform and business transformation initiatives. The role will bridge leadership intent and ground execution by tracking priority projects, coordinating interventions, measuring outcomes against expectations and keeping product and technology leaders aligned
Key Responsibilities-
- Partner with the CPTO to drive priority initiatives across Product, Engineering, AI, Data, Infrastructure, Security and Business teams.
- Track initiatives against goals, timelines, owners, dependencies and measurable outcomes.
- Run the operating rhythm: weekly dashboards, action trackers, project health reports and escalation notes.
- Liaise with product and tech leaders to identify blockers, drive follow-ups and ensure closure on commitments.
- Convert strategic discussions into clear execution plans, milestones, decision notes and review material.- Measure actual outcomes vs expectations and highlight gaps early.
- Drive cross-functional coordination where ownership is distributed across multiple teams.
Ideal Candidate
- Profile- 5-10 years of experience in product, strategy, program management, business operations, consulting or technology leadership support.
- Strong understanding of product and technology environments; internet, SaaS, marketplace, consumer tech, SMB tech or digital platform experience preferred.
- Excellent program management skills with ability to manage multiple high-priority initiatives simultaneously.- Strong analytical ability; comfortable with metrics, dashboards, business reviews and outcome tracking.
- High ownership, discretion and maturity; able to work closely with senior leadership.- Excellent written and verbal communication; able to create crisp notes, review decks and action summaries.- Ability to influence without authority and work across senior stakeholders
Educational Qualifications
- MBA from a reputed institute preferred.- Engineering degree / B.Tech / BE preferred, especially for candidates working closely with technology teams.
- Strong product, analytics, consulting or program management experience may be considered in place of a specific degree combination.
- Certifications in product management, program management, analytics or agile delivery will be an added advantage
Success Metrics
- Timely closure of CPTO-priority projects.
- Improved visibility on project health, risks and dependencies.
- Better alignment between Product, Technology, Business and Operations teams.
- Clear measurement of outcomes vs original expectations.
- Faster escalation and resolution of critical execution blockers.
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