Tender Software India Private Limited
Website:
tendersoftware.in
Job details:
Company Description Tender Software India Private Limited is a trusted software outsourcing partner serving clients in Australia, the USA, the UK, and India. The company focuses on delivering reliable, high-quality software development services that support client success and long-term growth. With a strong track record of successful projects and lasting client relationships, Tender Software emphasizes collaboration, transparency, and performance. Team members join a culture that values accountability, innovation, and customer-centric delivery in a global environment.
Role Description The Chief Client Officer is a full-time, on-site leadership role based in Puducherry, responsible for driving client satisfaction, retention, and growth across all key markets. This role oversees client account strategies, leads customer experience initiatives, and coordinates with sales, delivery, and project management teams to ensure commitments are met and value is clearly demonstrated. Day-to-day responsibilities include guiding account managers, reviewing client performance metrics, resolving escalations, shaping service offerings based on client feedback, and partnering with business development to expand existing relationships. The Chief Client Officer will also contribute to strategic planning, refine client engagement processes, and represent client interests in executive decision-making.
Qualifications
- Strong account management and customer experience skills, with a focus on building long-term, trust-based client relationships.
- Proven experience in sales and business development, including identifying growth opportunities and negotiating complex deals.
- Demonstrated project management capabilities, coordinating cross-functional teams to deliver on client expectations and timelines.
- Extensive leadership experience in client-facing roles within software development, IT services, or related industries.
- Excellent communication, presentation, and stakeholder management skills, including engagement with senior client executives.
- Strategic thinking, data-driven decision-making, and the ability to translate client insights into service improvements.
- Bachelor’s or Master’s degree in Business, Management, Technology, or a related field; MBA or equivalent is an advantage.
- Comfort working in a global, multicultural environment and willingness to collaborate closely with teams across regions.
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