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Hospitality Director

Salary

$49k - $56k

Location

Phoenix, Arizona, United States

JobType

full-time

About the job

Info This job is sourced from a job board

About the role

The Opportunity

This is not just a job—it’s a leadership platform.

As a Hospitality Director at Chick-fil-A Deer Valley, you will play a critical role in shaping the guest experience, developing future leaders, and driving operational excellence in a fast-paced, people-first environment. You will lead front-of-house operations while being cross-developed across all areas of the business.

This role is designed for a high-capacity leader who is passionate about people, thrives in a high-performance culture, and wants to make a lasting impact—both on guests and on the team they lead.

Your Impact (What You’ll Lead & Own)

You won’t just manage operations—you’ll elevate them.

  • Champion a culture where every guest consistently receives remarkable hospitality
  • Lead, coach, and develop Team Members, Trainers, Team Leaders, and Managers
  • Drive excellence in daily operations, especially during high-volume periods
  • Build and sustain a strong leadership pipeline by identifying and developing future leaders
  • Partner with the Operating Partner to strengthen systems, people development, and overall business performance
  • Analyze and improve key performance metrics (guest experience, speed, accuracy, efficiency)
  • Ensure full compliance with operational standards, food safety, and brand expectations
  • Continuously improve systems and processes to create a more effective and scalable operation

Who You Are

You are a people-first, results-driven leader.

  • You naturally influence, inspire, and build trust
  • You are deeply committed to developing others and helping people reach their potential
  • You bring energy and intentionality to every guest interaction
  • You thrive in a fast-paced, high-expectation environment
  • You seek feedback, take ownership, and pursue growth relentlessly
  • You align with our core values: Caring, United, and Relentlessness

Preferred Experience

  • Leadership experience in restaurant, hospitality, or high-volume service environments
  • Proven ability to lead leaders and manage multiple areas or departments
  • Bachelor’s degree preferred or equivalent real-world leadership experience

Compensation & Benefits

  • Hourly leadership role with expected annual earnings of $55,000 – $70,000
  • Health, Dental, and Vision Insurance
  • Paid Time Off
  • 401(k) with company match
  • Meal allowance while working
  • Ongoing leadership coaching and professional development

Growth & Development

We don’t just hire leaders—we build them.

  • Clear pathways for advancement within Chick-fil-A
  • Hands-on development across hospitality, kitchen, and training functions
  • Mentorship from experienced senior leaders
  • Opportunities to grow into higher-level leadership roles

Availability & Commitment

  • Full-time, on-site role (40–45 hours/week)
  • Open availability required during operating hours (6:00 AM – 10:00 PM, Monday–Saturday)
  • Flexibility to lead in a dynamic restaurant environment

Work schedule

  • Weekend availability
  • Day shift
  • Night shift
  • Overtime
  • Monday to Friday

Benefits

  • Paid time off
  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401(k) matching
  • Employee discount
  • Paid training

About the company

Fast-food restaurant chain serving chicken sandwiches and meals.

Skills

business performance
compliance
key performance metrics