Director, HR Product Management

At Chewy, we strive to be the most trusted and convenient online destination for pet parents and our partners – vets and service providers – alike. Our success is measured by the happiness of the people and pets we serve, not simply by the amount of pet supplies we deliver. That’s why we continue to think outside the Chewy box to delight, surprise, and thank our loyal pet lovers!

Our Opportunity 

The leader of HR Product Management will be the enterprise product leader for HR transformation. They will establish the way HR functions as a modern product organization.   They will drive a unified HR product roadmap that connects people, process, technology, and experience.  

This leader will partner across HR, Technology, and Business functions to transform how HR operates, delivers programs, and supports employees and leaders. The role will be ultimately responsible for the orchestration of an end-to-end HR ecosystem that is AI-enabled, data-driven, and operationally scalable.

What You’ll Do  

Define and lead the HR product vision and enterprise roadmap that unifies all transformation initiatives across the four pillars: HR operating model redesign, COE program alignment, technology, and change leadership.

• Align all HR Centers of Excellence (e.g., Talent Management, Compensation, Workforce Planning, Engagement) around a unified, transparent roadmap built through a product-driven, experience-first approach—underpinned by a governance model that seamlessly integrates roadmap priorities, technology enablement, and AI capabilities to deliver measurable enterprise outcomes.
• Champion transformation by embedding generative, predictive, and agentic AI into HR programs, workflows, and employee experiences.   Collaborate with the AI Advisory Board and HR Technology to ensure responsible and effective AI integration.  
• Instill a product perspective across HR leadership, helping COEs, HRBPs, and shared-services teams adopt results-focused, data-informed methods to build and deliver programs.   Mentor a small, high-impact team of product, analytics, and change professionals as the function matures.
• Partner with Technology, People Analytics, and Data Science teams to translate business and workforce strategy into scalable solutions that support decision-making and self-service.
• Partner with the Director of HR Technology to align product and technical roadmaps. Ensure HR Product defines priorities and desired outcomes. The HR digital solutions team manages delivery, technical execution, and KTLO.   Together, guide technology investments toward high-value, experience-led outcomes that advance the enterprise HR strategy.
• Drive measurable impact through product benchmarks such as adoption, engagement, service efficiency, and workforce effectiveness. Establish data-driven governance and a continuous feedback and improvement loop to monitor progress, find opportunities for enhancement, and sustain transformation outcomes over time.
• Serve as the connective leader across transformation governance, ensuring alignment among HR Strategy, COEs, HR Technology, Change Enablement, and Business Units.

What You’ll Need 

• 10–15 years of experience in HR transformation, product management, or enterprise program leadership, with 5+ years in a senior or director-level capacity.
• Proven ability to lead large-scale, multi-pillar transformation programs that integrate strategy, process, and technology.
• Deep understanding of HR domains such as talent management, compensation, organizational design, workforce planning, and employee experience.
• Demonstrated success embedding AI and analytics into HR products, programs, and operating models to drive automation, personalization, and strategic decision-making.
• Skilled in agile product management, roadmap governance, and collaborator alignment across complex, matrixed organizations. 
• Exceptional executive communication skills and the ability to translate technical and operational concepts into strategic narratives.
• Bachelor’s degree required; advanced degree (MBA or related) preferred.

Chewy, Inc. is an online retailer of pet food and other pet-related products. The Company offers mobile applications and retail website that deliver pet food, treats, supplies, and healthcare products for dogs, cats, fish, birds, horses, and reptiles, as well as providing a range of pet clothing and medications. Chewy serves customers in the United States.