Suffescom Solutions Inc
Website:
suffescom.com
Job details:
JOB BRIEF
We are looking for an active, energetic Client Support Executive with 0-1 year of Experience, Who is responsible for Customer's help for all tech challenges faced while using the Product and services provided.
Roles And Responsibilities
- Attending,Understanding & responding to Customer queries/issues over chat.
- Will be responsible for facing customers, gathering requirements and providing possible solutions.
- escalating the clients/ process to the manager
- Analyse and identify process changes or product enhancements required & suggest if any.
Requirements
- The candidate should have excellent written communication skills along with reading skills.
- Should be active, energetic, and smart enough to understand the customer\'s queries.
- Sharp understanding and memory of how software/product work
- Excellent listening and questioning skills, combined with the ability to interact confidently with clients to establish what the problem is and explain the solution.
JOB TYPE: FULL TIME
Benefits
On time salary
inter- tech work
Skill upgradation trainings
Soft skills trainings
Rewards and recognitions
weekly de-stressing activities
Click on Apply to know more.