Eicher Trucks and Buses
Website:
eichertrucksandbuses.com
Job details:
HD Sales & Market Share targets
> Customer Profiling of assigned territory
> Create and ensure adhenece of DSE wise Sales Plan
> Coordinate with financers to esnure fund availability to customers
> Ensure higher contribution from Vaule Trucks in the sales mix
> Organize customer connect events
> Training of dealer sales team
50%
Quantitative Measures- Market Share, Volme Target Achievement
Value Trucks contribution
NPI sale
Price Realization
Customer engagement and process adherence
Customer engagement:
• Plan and secure budget for various customer engagement plans for the Region
• Review the action plans & progress on plans prepared for customer engagement by ASM
• Engage with critical customers & Stakeholders to increase engagement and monitor closure
Process adherence:
a) JCP Tracker followup of DSEs
b) Ensure Daily Huddle & Participate in Weekly Huddle
c) JCP Tracker - Self
d) Activity Planning, Execution and Review (including Capitalized vehicles Utlization)
f) Joint Sales and Service Visits g) P-Terex"
30%
No of new customers added. % contribution of new customers in total business.
Adherence to 30,60,90 process
P-terex
No. of Activities
Business Development Activities.
a) Dealer Led Sales - Un assisted Sales
b) On Job Sales Coaching to DSEs / DSMs (7 Stage Sales Process)
c) Training Compliance of DSEs / DSMs d) VIP Delivery
e) Resolution of dealer operational issues pertaining to Sales
f) Driving BPS/Segmentation methodology in dealerships
g) Testimonials Collection process by dealers, after satisfying customers
h) DSE productivity"
10%
> Process adherence report from Udaan/Pipeline report
> No of trainings attended, CI
> % Adherence on VIP Delivery
> No of issues closed, Dealer Satisfaction Index
> Segment sales target
> No. of testimonials collected ( Both video and written)
> Productivity Index (nos)
Customer issues resolution
a) Issues to be Captured in RO War Room weekly
b) Issues to be followed for closure
10%
a) No. of issues to be captured in RO War Room
b) No. of Issues to be followed for closure with in 14 Days
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