Part-Time Customer Service Representative
Champion Home Services
- Salary
- $38k - $52k
- Location
- Bulverde, Texas, United States
- Job type
- Part-time
Required skills
- call center experience
- customer service
- HVAC
About the role
Overview (Text Only):
Champion Home Services is based in San Antonio, providing top-quality HVAC, plumbing, and electrical services. With over 40 years of combined experience, we proudly serve San Antonio and the surrounding areas with dependable, energy-efficient solutions for homes and businesses.
Join a team of hardworking, humble professionals who are passionate about improving the lives of our community—one home at a time.
Champion Home Services in Bulverde, Texas has an exciting opportunity for a Customer Service Representative. This is a part time position $18.50-$25.00 per hour, Monday - Friday for mid shift!
What you will do:
- Handle inbound customer service calls including, but not limited to:
- Booking appointments
- Understanding general priority booking knowledge
- Providing tech ETA
- Deescalating customer concerns
- Understating field availability for effective booking
- Handle text and chat engagements with the customers
- Call on customer list to offer promotions
- Creating and updating customer profiles
What you bring:
- Previous customer service or call center experience
- Strong attention to details
- Conscientious team player
- Honesty, integrity, and a good attitude
- Clear background check and drug screen
- Industry and ServiceTitan experience preferred
Location: Bulverde, Texas
About Champion Home Services
Residential HVAC, plumbing, and electrical services in San Antonio.
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