SOC Analyst

SOC Analyst CGI Federal is looking for a Cyber Security Analyst to support our Managed Security Services based out of Huntsville, AL. We provide Incident Management and Intrusion Detection services, along with Threat Hunting and in-depth analysis to our customers. Qualified applicants will be on the forefront of incident response where they will utilize the latest in network security technology to provide Computer Network Defense and Information Assurance (IA) support to CGI Federal and its customers. This position is located in our Huntsville, AL, San Antonio, TX, Lebanon, VA, or Lafayette, LA office; however, a hybrid working model of two days a week onsite.Your Future Duties And Responsibilities Understand and maintain the appropriate knowledge of tools, security procedures, and services within the CGI Federal Managed Security Services. Ensure that event analysis and incident reports are documented and quality control is applied to ensure accuracy. Assist in developing and maturing the future services and capabilities of the MSS. Identify improvements within processes, procedures, policies, staffing, training, and tools to improve efforts and daily operations. Ensure that all procedures and operations are carried out as tasked. Responsible for shift activity logging and daily operations in terms of making sure that daily shift responsibilities are completed. Understand & contribute to the improvement and direction of CGI Federal's MSS objectives, direction, and procedures. Maintain the ability to complete all MSS operations and procedures and ensure the proper escalation and leadership knowledge is provided. Ensure the proper documentation of tickets, shift documentation, correspondence, and escalations. Ensure events are handled at detection time according to established procedures. Demonstrate excellent communication and client care skills by documenting all activities within our client delivery systems and communicating with client representatives in a timely manner. Stay informed of current events in the security industry including the latest exploits and threats as well as preventative measures, remediation, and restoration techniques. Act as the escalation point for client requests for information and presence. Mentor team members to improve quality and consistency of security information analysis of network traffic. Assist analysts in investigation and ticket creation efforts. Provide daily monitoring and alerting of events that occur within the near real time environment.