Environment Support Engineer

Position Description

Company Profile:

At CGI, we’re a team of builders. We call our employees members because all who join CGI are building their own company - one that has grown to 72,000 professionals located in 40 countries. Founded in 1976, CGI is a leading IT and business process services firm committed to helping clients succeed. We have the global resources, expertise, stability and dedicated professionals needed to achieve. At CGI, we’re a team of builders. We call our employees members because all who join CGI are building their own company - one that has grown to 72,000 professionals located in 40 countries. Founded in 1976, CGI is a leading IT and business process services firm committed to helping clients succeed. We have the global resources, expertise, stability and dedicated professionals needed to achieve results for our clients - and for our members. Come grow with us. Learn more at www.cgi.com.

This is a great opportunity to join a winning team. CGI offers a competitive compensation package with opportunities for growth and professional development. Benefits for full-time, permanent members start on the first day of employment and include a paid time-off program and profit participation and stock purchase plans. We wish to thank all applicants for their interest and effort in applying for this position, however, only candidates selected for interviews will be contacted. No unsolicited agency referrals please.

Job Title: Senior Software Engineer - Environment Support Engineer

Position: Senior Software Engineer

Experience: 4-8 Years

Category: Software Development/ Engineering

Main location: Hyderabad/ Bangalore/Chennai

Position ID: J0325-0735

Employment Type: Full Time

We are looking for an experienced Environment Support Engineer to join our team. The ideal candidate should be passionate as an Environment Support Engineer within Environments Management organization, you will work closely with the Environments Support manager on supporting, and enhancing, our pre-production environments.

Responsibilities:

• Experienced talented software engineers
• 3+ years’ experience in supporting share application infrastructure
• 3+ years’ experience with automation tools like Solstice or similar
• 3+ years’ experience with system software/monitoring tools like Dynatrace, Glassbox or similar
• Experience with integrating in-house developed solution and vendor products to provide a stable testing environment for new/enhanced application solutions
• Oncall experience for addressing troubleshooting tickets
• Solid communication, presentation, analytical and problem-solving skills
  
  

Desired

• 5+ years’ experience in supporting share application infrastructure
• 5+ years’ experience with automation tools like Solstice or similar
• 3+ years of experience as a system admin supporting Unix and Windows
• 3+ years of Software Engineering with languages like Python, Java or JavaScript
• Self-motivated, willing to take initiative, capable of simultaneously working on multiple assignments, team-player, able to adapt and apply new technologies when needed.
• Experience with Container Technologies such as Docker, Kubernetes, Openshift
  
  

Job Description

Responsible for supporting and ongoing care and feeding of the pre-production environments.

Key responsibilities:

• Linux windows server admin and maintenance, patching in sprint, applying and managing Licenses/Certificates and their renewals in QA environment.
• Implementation of network infrastructures consisting of servers, networking, software, and network devices
• Advanced knowledge of commonly used concepts, practices, and procedures within technical support and Windows Administration
• Advanced knowledge on App Server, Web Server, Databases (Starting / Stopping Server, Looking at the logs, etc.)
• Basic scripting skills
• Experience monitoring tools - Dynatrace, Glassbox and Grafana
• Intermediate knowledge in SCM tools like ServiceNow and Jira.
• Prioritize workflow, document processes, organize diverse material, and handle multiple competing and changing priorities
• Scripting self-healing capabilities for routine issues
• Conduct Review calls with Infra and Application Team to understand current state
• Assess current state and identify opportunities for automation and toil reduction
• Design and implement framework to categorize / prioritize tasks that can be fully automated / Semi automated / avoided
  
  

CGI is an equal opportunity employer. In addition, CGI is committed to providing accommodations for people with disabilities in accordance with provincial legislation. Please let us know if you require a reasonable accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.

Your future duties and responsibilities

Required Qualifications To Be Successful In This Role

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team—one of the largest IT and business consulting services firms in the world.