Underwriting Assistant - Financial Lines

About us:

CFC Australia is a specialist underwriting agency built to unlock new levels of insight, impact and value for our broker partners. We are powered by CFC, a global specialist insurance company that is driven by technology and innovation.

We believe that the underwriting industry is entering an exciting new era, one that takes us beyond the linear process of quoting and issuing policies. We’re on a mission to be at the forefront of this change. Combining knowledge, foresight and strategic innovation, to offer unparalleled standards of underwriting and broker experience. A talented team taking a fresh approach, we’re here for those seeking exceptional not expected.

About the role:

We’re on the hunt for an Underwriter Assistant to join our team.

You'll play a pivotal role in ensuring the efficiency and accuracy of the underwriting process at CFC Australia. This position provides essential administrative support to the underwriting team, enabling them to focus on high-value decision-making and risk assessment.

This is an excellent opportunity for a foundational administrator to make a move into the insurance world, and make a positive impact on our team. Hands-on training in underwriting terminology, processes and on-going support will be provided. We are looking for an applicant that can work effectively in a team environment and has a strong customer service focus.

Responsibilities of the role include

• Assist with contacting our brokers as directed - phone and email
• Create pre-renewal quotes for underwriter approval
• Create Template quotes as directed
• Process endorsements as required with guidance from underwriter
• Liaise with various departments to ensure details are correct, and communicated well

About you:

You’re someone who will live and breathe the values that we all share, is excited to be part of our journey and committed to making a difference. Other qualifications we would value highly are:

• Strong sense of accountability
• Excellent customer service skills, including written and verbal communication skills
• High-level attention to detail and accuracy
• Very good IT skills, including proficiency in the Microsoft Office suite
• Ability to work in a small team

What we offer

• Commitment-free social club, with monthly in-office catch ups and quarterly events to get to know your colleagues better
• Annual end of financial year and end of calendar year events, in addition to social club arrangements
• Optional annual charity volunteering day, facilitated by us
• 3 additional personal leave days per year – for whatever you need
• Flexible public holidays – to celebrate our diversity you can “Swap” 2 public holidays for a more culturally significant day to suit you
• Apply to work remotely for up to 3 months per year

Applications will only be considered where you clearly explain in an application letter why you match the points in list above. You must also include your resume.

Applicants must be an Australian Citizen or Permanent Resident to apply for this role.

Only shortlisted candidates will be contacted.