Talent500
Website:
talent500.co
Job details:
Talent500 is hiring for one of its clients.
Who are we:
Core Insurance Platforms (CIP) is Zurich’s global capability responsible for building, running, and evolving core insurance technology. We set a unified, scalable operating model—covering governance, standards, architecture, service delivery, and reuse—so our business units can deliver at speed and scale.
CIP is the strategic steward of Zurich’s Guidewire ecosystem, aligning platform roadmaps to business strategy while driving stability, modernization, reduced supplier dependency, and long term cost efficiency.
India delivery center is one of our global delivery and capability hub. We bring together experts in AI, engineering, analysis, quality, and architecture to deliver product & process solutions, application run services, change and transformation initiatives, and centralized platform services across both on prem and Guidewire Cloud environments. Our teams operate from multiple global delivery centers, supporting Zurich’s business units worldwide.
Your Role:
As a member of the Security Technology Operations (STO) team at Zurich Insurance, the Lvl1 Security Technology Analyst will work with a global security toolkit, focusing on Antivirus/Malware and Certificate Lifecycle Management (CLM) utilizing Crowd strike, Venafi, and Symantec Protection Engine (SPE). The role will be primarily incident and service request focused while working with the more senior team members on various projects and initiatives.
Key Responsibilities:
- Excellent incident and request handling
- Help attain and then maintain SLAs and KPIs
- Ensure system/application alerts are acknowledged and actioned
- Escalate issues to STO management and leadership as needed
- Conduct basic log analysis to identify potential data loss issues
- Assist in troubleshooting of system performance-related incidents
- Assist in the creation, configuration updates, and testing of Crowd strike policies and Venafi workflows
- Support change request creation, representation, and implementation for the technology stack
- Provide general workstation and server troubleshooting support for the technology stack
Experience:
- Prior experience with and understanding of Advanced AV/Malware and CLM terminology and processes
- Familiarity with reporting tools such as PowerBI, PowerPoint, and Excel
- Familiarity with PowerShell scripting
- 1-3 years of experience in a security operations role
- Understanding of Windows, MacOS, and Unix operating systems
- Confidence in troubleshooting
- Good communication skills
Click on Apply to know more.