Helpdesk Analyst

The Helpdesk Analyst position is responsible for providing first-line technical support to internal clients, primarily assisting with the resolution of common hardware and software issues. This includes troubleshooting, problem analysis, and the communication of solutions to clients. The Helpdesk Analyst will respond to incoming requests through various channels, including phone, email, and the service desk system.

Ceridian is a global human capital management software company. Our award-winning Dayforce solution helps organizations manage the entire employee lifecycle, from recruiting and onboarding, to paying people and developing their careers. Ceridian has solutions for businesses of all sizes, from small and medium-sized organizations to large enterprises.