About the role
What the role is
At #TeamCPF, you're not just joining a team; you are embracing a culture of excellence, collaboration, and meaningful impact. You will play a pivotal role in empowering over 4 million members to secure their retirement, healthcare, housing needs and better navigate life's uncertainties.
We thrive on sharp minds and insightful decisions. Your ability to analyse and think critically isn't just valued; it's essential. Every choice you make contributes to our collective success.
Collaboration is our way of life. We believe in the power of effective partnerships and seamless communications across teams. Together, we amplify each other's strengths and achieve remarkable results.
Our learning never stops. We encourage your inquisitiveness and courage to embrace new challenges head-on. Your agility, readiness to challenge conventions, embrace of data-driven strategies, dedication to learning and applying new skills fuels our innovation and progress.
At the core of everything we do lies a genuine desire to make a difference. We serve our community and support each other with compassion, empathy, and unwavering dedications. Every action we take is guided by a deep sense of purpose and a commitment to those we serve.
Join us at #TeamCPF! Together, let's redefine possibilities and leave a legacy that echoes for generations.
What you will be working on
The Frontier Products Team is a modern team focused on developing software products that aim to make CPF Board and Government as a whole work better. As a Product Manager you will be working to a Made-In-CPF (MIC) product called docCentral. docCentral is a document creation and management platform designed to streamline the process of generating documents. It is currently used across the Whole-Of-Government and is looking to expand its use cases to more agencies.
In this role, you will:
Cross functional collaboration: Collaborating with product management, engineering and design to discuss operational improvements and processes.
Onboarding Support: Assisting interested users in the onboarding process, providing guidance and support as they familiarise themselves with the product.
Data Analysis and Reporting: Assist in analysing and collecting data to support product performance evaluation and decision making.
Training and knowledge sharing: Participate to conduct training and sharing sessions with prospective users.
What we are looking for
We value the diverse skills and perspectives that each product manager brings. While you may not need to meet every requirement fully, having some familiarity or budding expertise in the following areas will help you make the most of this opportunity and succeed with our team.
A strong interest in technology and a desire to gain experience in Product Management.
Excellent verbal and written communication skills.
Strong attention to detail.
Collaborative mindset and the ability to work effectively within a team.
Willingness to adapt and learn in a fast-paced environment.
Ability to switch modes between working independently and as a team
Proactive and self-motivated with a desire to take on new challenges.
About the company
CPF Board's safe-to-fail environment is closely intertwined with its commitment to being agile. An agile approach emphasises adaptability, responsiveness, and iterative development. Here's how we achieve this:
Risk Tolerance: We acknowledge that innovation and growth often involve a degree of risk. Therefore, it promotes a culture where employees are encouraged to propose new initiatives and solutions, even if they carry some level of uncertainty.
Open Communication: We prioritise open and transparent communication. Employees are encouraged to share their ideas, concerns, and feedback without fear of retribution. This openness promotes a collaborative environment where diverse perspectives are valued.
Learning from Failure: We understand that failure is a natural part of experimentation and growth. Instead of punishing failure, we focus on extracting valuable lessons from it. This encourages employees to view setbacks as opportunities for learning and improvement.
Supportive Leadership: Leadership plays a crucial role in creating a safe-to-fail environment. Our leaders lead by example, demonstrating resilience in the face of setbacks and actively supporting employees in their innovation endeavors.
Resource Allocation: The organisation allocates resources for research and development, pilot projects, and training to facilitate experimentation. This ensures that employees have the tools and opportunities to test new ideas.
