Website:
scoutit.in
Job details:
We're looking for
Central Operations Support Executives!
Responsibilities
- Remotely monitor efficient functioning of the assigned sites via out bound call, emails and by coordination with field executives
- Liaise between field executives/sellers and various internal and external agencies for efficient and timely execution of operations
- Train and direct sellers for execution and adherence of norms and practices
- Devise and deploy SOP's, analyse data, and propose features and processes, which focus on improving the Seller experience
- Willing to work on weekends
Qualifications
- Bachelor's degree in a quantitative/technical field such as computer science, engineering, statistics
- Familiarity with Excel
- Good to have: Proficiency in SQL
The Central Ops Support Executive is expected to remotely support the daily operations of sellers, including daily metrics monitoring, triggering on field support to sellers and audits, stake holder management, rolling out new processes, and running central control centres. The job requires someone who has a larger picture of customer experience in mind and a high willingness to take ownership. The job requires a person who has skills in identifying patterns and any disruptions in it along with ability to scrutinize details and foresee the implications of the data.
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*Note: This is a requirement for one of Scoutit's clients)
Skills: operations,sellers,excel
Click on Apply to know more.