Senior ERP Business Analyst (Manufacturing)
Location - Pine Buff, AR
Location based onsite in either Pine Bluff or Little Rock. Candidates located in Little Rock will be required to travel to Pine Bluff at least once per week. There is a separate travel component.
Position Summary
The Senior ERP Business Analyst is responsible for defining, designing, and supporting ERP-enabled business processes within a discrete manufacturing environment. This role will play a critical part in the deployment and optimization of Infor CloudSuite Industrial (SyteLine), ensuring alignment between system capabilities and real-world engineering and manufacturing operations.
The position works closely with engineering, operations, supply chain, and IT to translate business requirements into effective ERP solutions, with a focus on engineer-to-order (ETO) manufacturing.
Essential Duties and Responsibilities
Business Process Analysis & Design
- Analyze current-state business processes and identify improvement opportunities
- Design future-state processes aligned with ERP capabilities and operational goals
- Document business requirements, workflows, and functional specifications
- Facilitate workshops and working sessions with cross-functional teams
ERP Functional Support
- Configure and support ERP functionality in alignment with business needs
- Translate requirements into system solutions in collaboration with technical teams and implementation partners
- Participate in system testing, including unit testing, integration testing, and user acceptance testing (UAT)
- Troubleshoot and resolve functional issues during and after implementation
Manufacturing Process Support
- Support key manufacturing processes, including:
- Engineer-to-order (ETO) production
- Configurable product structures
- Multi-level bills of materials (BOMs)
- Shop floor routings and labor tracking
- Ensure ERP configurations accurately reflect shop floor execution
BOM, Routing & Data Management
- Assist in the development and standardization of BOM and routing structures
- Validate data accuracy for items, inventory, work centers, and lead times
- Support data migration, cleansing, and validation activities
- Promote data governance and ongoing data quality practices
Planning & Scheduling Support
- Assist in configuring and validating MRP and capacity planning processes
- Support improvements in production scheduling and material planning
- Identify and help resolve planning-related system or process issues
Stakeholder Support & Training
- Provide end-user support and training for ERP processes and functionality
- Develop documentation, job aids, and standard operating procedures
- Act as a liaison between business users and IT