Senior ERP Business Analyst (Manufacturing)
Location - Pine Buff, AR
Onsite
Position Summary
The Senior ERP Business Analyst is responsible for defining, designing, and supporting ERP-enabled business processes within a discrete manufacturing environment. This role will play a critical part in the deployment and optimization of Infor CloudSuite Industrial (SyteLine), ensuring alignment between system capabilities and real-world engineering and manufacturing operations.
The position works closely with engineering, operations, supply chain, and IT to translate business requirements into effective ERP solutions, with a focus on engineer-to-order (ETO) manufacturing.
Essential Duties and Responsibilities
Business Process Analysis & Design
- Analyze current-state business processes and identify improvement opportunities
- Design future-state processes aligned with ERP capabilities and operational goals
- Document business requirements, workflows, and functional specifications
- Facilitate workshops and working sessions with cross-functional teams
ERP Functional Support
- Configure and support ERP functionality in alignment with business needs
- Translate requirements into system solutions in collaboration with technical teams and implementation partners
- Participate in system testing, including unit testing, integration testing, and user acceptance testing (UAT)
- Troubleshoot and resolve functional issues during and after implementation
Manufacturing Process Support
- Support key manufacturing processes, including:
- Engineer-to-order (ETO) production
- Configurable product structures
- Multi-level bills of materials (BOMs)
- Shop floor routings and labor tracking
- Ensure ERP configurations accurately reflect shop floor execution
BOM, Routing & Data Management
- Assist in the development and standardization of BOM and routing structures
- Validate data accuracy for items, inventory, work centers, and lead times
- Support data migration, cleansing, and validation activities
- Promote data governance and ongoing data quality practices
Planning & Scheduling Support
- Assist in configuring and validating MRP and capacity planning processes
- Support improvements in production scheduling and material planning
- Identify and help resolve planning-related system or process issues
Stakeholder Support & Training
- Provide end-user support and training for ERP processes and functionality
- Develop documentation, job aids, and standard operating procedures
- Act as a liaison between business users and IT