Description
This position supports the mission and work of the Y, a leading nonprofit, charitable organization. The Sports & Rec Assistant provides frontline support for sports and recreation programs by assisting with set-up, participant support, and basic administrative tasks, while delivering excellent member service. The role also supports rentals by monitoring access and ensuring rental groups remain within their assigned spaces, in alignment with safety and facility guidelines.
ESSENTIAL FUNCTIONS:
- Models the YMCA core values of caring, honesty, respect, and responsibility in all interactions.
- Provides welcoming, helpful service to members, guests, and participants; answers questions and supports registration as directed.
- Assists with set-up/breakdown of equipment; maintains cleanliness, readiness, and safety of program spaces.
- Supports program delivery by helping facilitate age-appropriate activities under the direction of program staff.
- Monitors rentals to ensure groups remain within reserved areas, follow facility rules, and maintain appropriate supervision; escalates concerns promptly.
- Maintains an alert, visible presence; follows and enforces YMCA policies, emergency procedures, and abuse-prevention protocols.
- Completes basic administrative tasks (attendance, equipment checks, incident/accident documentation) as assigned.
- Participates in team meetings, open houses, and promotional events as scheduled.
Requirements
- At least 16 years old; prior customer service or recreation experience preferred.
- Friendly, service-oriented communicator with the ability to work effectively with youth and adults in a diverse community.
- Basic computer skills and comfort with standard office applications.
- Organized, reliable, and attentive to safety; able to follow directions and adapt to changing situations.
- Current First Aid/CPR/AED (or ability to obtain within 90 days).
- Ability to work flexible hours, including occasional evenings or events as needed.
Summary
The Sports & Rec Assistant supports the YMCA’s mission by helping deliver engaging, safe, and inclusive sports and recreation programs. This role assists with program setup and breakdown, supports participants during activities, and provides friendly, frontline customer service to members and guests. The position also helps maintain a clean and organized environment, completes basic administrative tasks, and monitors facility rentals to ensure groups follow assigned spaces and safety guidelines.
Working as part of a team, the Sports & Rec Assistant helps create a welcoming atmosphere rooted in the YMCA’s core values of caring, honesty, respect, and responsibility, while supporting positive experiences for all participants.