About the Department
Central Carolina Community College is committed to being an employer of choice, grounded in excellence, integrity, respect, collaboration, innovation, and leadership. We provide a supportive, growth-focused workplace where professionals can thrive while helping students access first-class educational and workforce opportunities. Join us in shaping futures, strengthening our region, and contributing to a mission-driven culture rooted in service and opportunity.
The Coordinator of Student Outreach and Recruitment will report directly to the Associate Director of Student Outreach and Recruitment. The Student Outreach and Recruitment team is responsible for all new student enrollment and retention.
The Coordinator will be expected to engage with prospective students, parents/guardians, and community partners through admissions recruitment events, college fairs, community events, campus tours, email and phone inquiries, and more.
- Travel in and out of the service area is required for recruitment and community events.
- Travel for professional development opportunities/conferences.
- Some evening/night and weekend work required.
Position Duties
In line with the College’s strategic plan, the successful Coordinator of Student Outreach and Recruitment will:
Assist with the development, execution, and coordination of outreach and recruitment activities with internal partners (faculty, Student Services, Marketing Department, etc.), external partners (schools, community agencies, etc.), and other targeted markets
Coordinate scheduling and execution of large and small group presentations, campus tours, and other activities on-campus, in high schools/community venues, and remotely via Zoom/Google Meet
Schedule and lead individual, as well as group information sessions and campus tours
Attend college and career fairs, back to school events, and parent nights at local high schools, colleges, and community organizations
Utilize technology such as Google Suite, Self Service, CRMs, and/or Colleague (the College’s data management system) to work with campus partners to ensure that prospective students and applicants receive regular communication from the College
Coordinate student recruitment initiatives by assisting with the development and implementation of events and activities that help to connect student academic needs and goals with programs offered at the College
Collaborate with the Associate Director and with campus departments to develop and execute short and long term recruitment strategies that contribute to the sustainability and future of the College’s academic programs
Coordinate and/or assist as needed with registration events, graduation ceremonies, college pre-planning sessions, college orientations, etc., in collaboration with the Student Onboarding and Student Services Divisions
Help to meet recruitment goals through continuous training and measurement of key performance indicators of the College admissions data
Assist the Associate Director with the continuous training and development of new and existing staff members
Participate in annual evaluation and creation of performance plans of action as needed
Serve on college committees as assigned
Encourage and support college activities, policies, procedures, and philosophies
Perform other duties as assigned by the Associate Director of Student Outreach and Recruitment
- Recognizing and respecting the variety of experiences and contributions represented by all of our students, employees, and community, the Student Outreach and Recruitment Coordinator will encourage a learning environment where everyone is supported and valued for their unique perspectives and experiences and will foster and promote the participation of all members of our diverse communities.
Minimum Qualifications
Required Educational Background:
Required kind and number of years of work experience:
- Educational experience related to student services, onboarding, advising, counseling or related fields
Required knowledge, skills and abilities:
Proficiency working with Microsoft Office, Google Suite, Datatel/Colleague, and CRM systems
Exemplary customer service and communication skills (verbal and written)
Ability to conduct presentations to small and large groups
Other Qualifications
Bachelor's Degree
Knowledge of community college admissions process and degree programs at CCCC
Experience using Slate CRM
Experience working with social media
Fluent in Spanish