Customer Marketing Manager

Celigo is a modern integration and automation platform (iPaaS) on a mission to simplify how companies integrate, automate, and optimize processes. Purpose-built for mission-critical processes, Celigo offers unique tools such as runtime AI and prebuilt integrations tailored to resolve the biggest integration challenges, making Celigo incomparably easier to maintain. We're looking for a creative, customer-obsessed Customer Marketing Manager to join our marketing team. This role is perfect for a storyteller who thrives on building relationships and turning real customer experiences into compelling content that fuels growth, builds trust, and creates community. In this role, you'll also own and execute marketing programs designed to drive product adoption, customer engagement, retention, and expansion across our customer base. You'll work closely with Product Marketing, Revenue Marketing, Customer Success, and Sales to deliver the right messages at the right time across multiple channels. Job Duties Storytelling: Creatively bring our customers' stories to life by defining and owning the process and delivery of capturing customer success stories, ranging from writing case studies to coordinating customer testimonial videos, and capturing customer proof points. Customer References: Drive and own all aspects of the customer reference program, including: identifying and securing customers as advocates to build impactful and compelling customer stories, testimonials, videos, and to participate in PR, media, prospect calls and events that showcase the business benefits and outcomes. Customer Marketing: Leverage the customer stories and execute customer marketing campaigns (social, digital) that impact revenue. Support customer advocacy programs: Partner with the Sr. Customer Advocacy Manager to engage and grow a community of advocates, driving participation in references, reviews, speaking opportunities, and more. Partner closely with Customer Success and Account Management teams to identify opportunities and build strategic, scalable customer programs both internally and externally. Support launches and campaigns: Provide relevant customer proof points and assets to support integrated marketing campaigns and new product launches. Who we are looking for 3–5 years of experience in customer marketing, content marketing, or customer advocacy — preferably in a B2B SaaS environment. Excellent storytelling skills — both written and verbal — with a knack for uncovering compelling narratives. Strong relationship-building skills and a customer-first mindset. Experience managing multiple projects and content types simultaneously. Ability to collaborate effectively across teams and with external partners. Passion for amplifying customer success and a bias for action.

Celigo is a modern integration and automation platform (iPaaS) on a mission to simplify how companies integrate, automate, and optimize processes. Purpose-built for mission-critical processes, Celigo offers unique tools such as runtime AI and prebuilt integrations tailored to resolve the biggest integration challenges, making Celigo incomparably easier to maintain.