About the role
This is a 12-months contract role.
Responsibilities:
Change Coordinator - manage, review, assess & solutionize any change request from Sales & Retail stakeholder & work closely with Technology & Digital to execute and ensure progress
Requirement analysis- collaborate with business analysts, stakeholders & developer to understand requirements & technical specification. Translate business requirement into test cases & scenarios
Test strategy & planning - Develop and document comprehensive test strategies that align with business goals and project timelines. Define test plans, including the scope, objectives, resources, schedule, and deliverables for the testing phase
Test case development - design, develop & review test cases based on business requirements
Test execution - execute test & lead execution of test cases, coordinate & oversee testing activities across different teams. Manage defect tracking & ensure it is fixed in a timely manner
Stakeholder communication - act as the main point of contact for all change request and testing related activities within Sales & Retail. Communicate change request progress, testing progress, issues, risks & results to stakeholder
Quality assurance - Ensure the quality of the testing process by establishing best practices and continuously improving testing methodologies
Team leadership & coordination - Lead and mentor testers, providing guidance and support to ensure successful test execution. Allocate tasks, manage workloads, and monitor team performance to meet project deadlines
Requirements:
A bachelor's degree in industry field and a knack for creative problem-solving
At least 3 years of experience in related roles
Excellent communication & leadership skill
Strong stakeholder management & engagement
Experience in business analysis & customer service
Analytic and problem-solving abilities
Strong understanding of software development life cycles (SDLC) and testing methodologies (Agile, Waterfall, etc.) will give an added advantages
About the company
CelcomDigi Berhad (Registration No. 199701009694 (425190-X)) is Malaysia's widest and fastest network with more than 20 million users on our network. Officially established on 30th November 2022, we aim to serve the growing digital needs of our customers by leveraging our newly combined widest network footprint, distribution touchpoints, innovative range of digital products and services, and superior customer experience powered by over 4,000 top industry experts. We have clearly defined ambitions to advance the nation, inspire Malaysian society, and be a leader in inclusion and responsible business practices.