Company Profile:
At CAVA we love what we do, and we try and make every day as
fulfilling as the last. We make it deliciously simple to eat well and feel good
every day. We are guided by a Mediterranean heritage that has been perfecting
how to eat and live for four thousand years. We prioritize authenticity,
curiosity, and the pursuit of excellence in everything we do. We are working
towards something big, together.
We foster a culture built on five core values:
- Generosity
First, Always: We lead with kindness. Our best work happens when we
act in service of others.
- Constant
Curiosity: We are eager to learn, grow, and explore beyond the
obvious.
- Act
with Agility: We welcome change; it’s the only constant. We embrace,
adjust, adapt.
- Passion
for Positivity: We greet each day with warmth and possibility.
- Collective
Ambition: We have high aspirations that are achieved when we work
together with a shared purpose.
Senior Manager People Systems
As we continue to expand our operations and embrace
technological advancements, we are seeking a highly skilled and experienced
Senior Manager of People Systems to join our dynamic team. The ideal candidate
has the demonstrated ability to provide overall direction and effectively
manage information technology and computing systems/software associated with
people and workforce management systems. They should also be capable of
evaluating complex business and technical requirements, while formulating clear,
concise documentation. Successful candidates will be strong team players, able
to work independently, and have experience managing people. Experience in the
hospitality or retail industry, Master Data Management and Business Process
Modeling is a plus.
This job description is not intended to be a
comprehensive list of all the duties and responsibilities of the position, and
such duties and responsibilities may change without notice.
What You’ll Do:
- Play
critical role in overseeing the planning, development, implementation, and
maintenance of our organization’s enterprise-wide systems.
- Collaborate
with cross-functional teams, manage system integration projects, and
ensure the optimal performance and security of our technology
infrastructure.
- Develop
and implement a comprehensive people systems strategy aligned with the
company’s overall business objectives.
- Collaborate
with leadership to identify opportunities for technology driven
improvements and innovation.
- Lead
and mentor a team of skilled professionals responsible for the design,
development, and maintenance of people systems.
- Foster
a collaborative and innovative team culture, promoting continuous learning
and development.
- Oversee
the planning, execution, and delivery of enterprise-wide system
integration projects, ensuring they are completed on time and within
budget.
- Work
closely with project teams to define project scope, objectives, and
deliverables.
- Evaluate,
select, and implement cutting-edge technologies to enhance people system
capabilities.
- Ensure
the seamless integration of new systems with existing infrastructure and
applications.
- Implement
monitoring tools and processes to proactively identify and address
performance issues in systems.
- Continuously
assess and optimize system performance to meet or exceed defined service
level agreements.
- Collaborate
with cybersecurity and engineering teams to establish and enforce security
and technology protocols and ensure compliance with relevant regulations
and industry standards.
- Oversee
and manage contracts, budgets and vendors associated with people systems.
- Ensure
issues are identified, tracked, reported on and resolved in timely manner
including root cause analysis.
- Ensure
work is completed in such a way to comply with established IT processes
and internal controls (i.e. change management, production control,
following standards, architecture review, incident response, PCI and PII
information security, etc. Lead teams to accomplish priorities and
initiatives with the impact for the guest in mind.
- Effectively
communicate goals, priorities, and action items to direct reports;
actively give feedback on progress updates
- Conduct
impactful and meaningful DE&I conversations within team and
organization
- Create
opportunities for Team Members to grow in their roles and progress into
higher roles in the organization
- Execute
effective decision-making skills to lead team to succeed
- Oversee
innovative solutions proposed by direct reports
- Maintain
emotional stability in stressful situations; lead by example for how our
team should handle adversity
- Abide
by policies and procedures that support the service mindset
- Manage
timeline expectations within and across teams, deliver on our
responsibilities accordingly
- Earn
the trust of Team Members and Managers by consistently embracing CAVA’s
values
- Show
discipline in bringing consistent performance, communication, and attitude
to the job every day
- Actively
contribute to your department to complete tasks and meet company goals
- Recognize
the emotional stake each Team Member has in personal and organizational
success of this business
The Qualifications:
- 7+
years of Human Capital Management (HCM) and Workforce Management (WFM)
software experience required. UKG Pro expertise strongly preferred, either
HCM and/or WFM.
- 3+
years of experience in a leadership role overseeing People and Workforce
Management systems in a complex organization.
- Proven
ability to write comprehensive, clear, and concise business requirements
documents and user stories.
- Exceptional
analytical and problem-solving skills and knowledge of technical
management, information analysis and of computer hardware/software
systems.
- Expertise
in data integrations.
- Proven
ability to assess complex business requirements and to lead requirements
and design definition sessions to facilitate the development of effective
business solutions.
- Strong
understanding of enterprise architecture, system integration and emerging
technologies and the ability to learn new technologies quickly.
- Ability
to communicate verbally to technical and non-technical audiences and at
all levels of the organization.
- Solid
understanding of Business Process Modeling.
- Detail-oriented
mindset, self-directed and able to work with minimal supervision.
- Solid
knowledge of Office products (Word, Excel, Power Point, Visio).
- Adherence
to change management and documentation standards.
- Ability
to mentor and lead training sessions on software applications for end
users of all skill sets.
- Some
experience with SQL and relational database concepts.
- Occasional
Travel Required.
Physical Requirements:
- Ability
to maintain stationary position to be able to operate a computer and other
office equipment.
- Must
be able to identify, analyze and assess details.
- For
certain positions, must be able to occasionally move or transport items up
to 50 pounds
- Ability
to communicate with others and exchange information accurately and
effectively.
- Constantly
positions self and move about to support ordinary restaurant or food
production support or office operations, as applicable.
- Ability
to work in a constant state of alertness and in a safe manner.
What we offer:
- Competitive
salary, plus bonus and long-term incentives*
- Early
Wage Access!
- Unlimited
PTO, paid parental leave, plus paid opportunities to give back to the
community.
- Health,
Dental, Vision, Telemedicine, Pet Insurance plus more!
- 401k
enrollment with CAVA contribution
- Company-paid
STD, LTD, Life and AD&D coverage for salaried positions*
- Free
CAVA food
- Casual
work environment
- The
opportunity to be on the ground floor of a rapidly growing brand.
- All
exempt and non-exempt employees are eligible for benefits. Benefits are
effective from the 1st of the month following 30 days of service and you
have until the day before the effective date to enroll. A new hire can
enroll in our benefit program by selecting a link that is emailed directly
to the new hire at their personal email address once hired.
- Please
note that visa sponsorship is not available.
- The
posting range is an all-cash range.
*Indicates qualifying eligible positions only
CAVA – Joining “A culture, not a concept.”
This job description is not intended to be a comprehensive
list of all the duties and responsibilities of the position, and such duties
and responsibilities may change without notice. As an equal opportunity
employer, CAVA considers applicants for all positions without regard to race,
color, sex, religion, national origin, disability, age, height, weight, marital
status, sexual orientation, familial status, genetic information or any other
characteristic or protected classes as defined by federal, state, or local law.