Human Resources Operations Specialist

Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Role Definition Provides customer support, resolving customer requests and consultation on enquiries related to HR administrative processes and procedures. Responsibilities • Contributes to operational excellence in HR by efficiently and accurately executing processes related to employment compliance, payroll, absence management, time tracking, benefits administration, and employee data management. • Provides an excellent service experience when executing employee-facing processes. • Develops expertise across HR operational process areas and supports the identification, assessment, and implementation of continuous improvement opportunities. • Supports the maintenance of an HR Operations knowledge database and the gathering and reporting of HR operational metrics.

Caterpillar Inc.