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Assistant Manager/Manager-Reconciliation Finance Team Bengaluru, India

Location

Bangalore

About the job

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About the role

**Overview:** -We are seeking a highly skilled and experienced Digital Payments Reconciliation & Settlement Operations Assistant Manager/Manager to oversee and optimize our payment processing, Reconciliation, and settlement operations. -The ideal candidate should have a strong background in Payments domain, with expertise in Digital payment systems, reconciliation, and settlement processes. This role requires leadership skills, strategic thinking, and a proactive approach to managing operational challenges in a dynamic environment. **Operations Management:** -Oversee all aspects of Reconciliation for both Collection & disbursal Products., ensuring timely and accurate execution of exception cases. -Implement best practices to streamline the workflows and enhance efficiency. -Continuously Monitor of the teams productivity and performance, reliability, and compliance with regulatory requirements. -Manage settlement processes for various financial instruments and products. Timely Monitoring the Settlement receivables from the Acquiring partner. -Develop and maintain Ops procedures to minimize risk and optimize cash flow. -Collaborate with internal teams and external partners to resolve settlement discrepancies and ensure timely resolution. **Project Management :** -Identify potential risks associated with payments and develop and implement appropriate controls to mitigate them. -Stay updated on regulatory developments and industry trends affecting payment systems and settlement processes, ensuring compliance with relevant regulations. -Serve as a project manager, leading process engineering and automation projects to streamline operations and enhance efficiency. -Collaborate with internal and external stakeholders to gather requirements, design solutions,and implement robust systems for proactive identification of losses and prevention measures to safeguard Cashfree's assets. **Team Leadership:** -Lead and mentor a team of payments Ops who involve in Day to day Txn reconciliation and and settlement operations professionals, fostering a culture of excellence, collaboration, and continuous improvement. -Provide guidance and support to team members, helping them develop their skills and achieve their career goals. -Conduct regular performance evaluations and implement training programs to enhance team capabilities. **Process Improvement:** -Identify opportunities to optimize the Recon Process and settlement workflows through automation, technology upgrades, and process redesign. -Collaborate with cross-functional teams to implement system enhancements and workflow improvements. -Monitor key performance indicators (KPIs) to measure the effectiveness of operational initiatives and drive continuous improvement efforts. **Qualifications:** -Bachelor's degree + Business Administration (Mandatory), or a related field. Advanced degree or professional certification (e.g., Lean Six Sigma & Business Analysis) preferred. -Proven experience in payment processing, Reconciliation & settlement operations, or financial operations management. -Strong understanding of payment systems, Specifically NPCI Products (UPI,IMPS, NACH,) card payments, Cross Border and emerging payment technologies. -Familiarity with regulatory requirements governing payment processing and settlement activities. -Excellent analytical and problem-solving skills, with the ability to identify and resolve complex operational issues. -Effective leadership and team management abilities, with a track record of building and developing high-performing teams. -Good communication and interpersonal skills, with the ability to collaborate effectively across functions and levels of the organization. -Demonstrated project management skills, with the ability to prioritize tasks, manage multiple initiatives simultaneously, and meet deadlines. -Proficiency in Microsoft Office Suite and experience with JIRA & Freshdesk **Location : Bangalore**

About the company

Provider of diversified digital payments management solution

Skills

Lean Six Sigma
business analysis
compliance
cross-functional
interpersonal skills
Jira
key performance indicators