LEAMSS-Ladhani Education & Migration Services Pvt Ltd.
Website:
leamss.com
Job details:
Company Description
LEAMSS – Ladhani Education & Migration Services Pvt. Ltd., based in Thane, India, specializes in providing expert guidance for Permanent Residency (PR) visas, Temporary Residency, Study Abroad admissions, and Language Coaching (IELTS, PTE, Spoken English). Covering countries like Canada, Australia, the UK, USA, New Zealand, and Europe, LEAMSS is renowned for its transparency, personalized support, and thorough documentation services. With a mission to empower clients, we strive to make the journey abroad as seamless and rewarding as the destination itself. Our team of experts, equipped with years of experience, is dedicated to turning global ambitions into reality.
Role Description
This is a full-time, on-site role for a Case Coordinator located in Mumbai. The Case Coordinator will oversee case management processes, ensure the seamless progression of cases, and provide exceptional customer service. Core responsibilities include managing client files, coordinating with internal teams, facilitating communication with clients, and ensuring timely and accurate documentation and follow-ups. The role requires strong organizational capabilities, excellent customer-handling skills, and a proactive approach to resolving client needs.
Qualifications
- Proficiency in Case Management and awareness of social work practices
- Strong Communication skills for effectively engaging with clients and team members
- Customer Service expertise, ensuring client satisfaction and resolution of queries
- Basic understanding of Insurance processes and requirements
- Ability to multitask, work within deadlines, and maintain attention to detail
- Bachelor’s degree in a relevant field or equivalent experience
- Familiarity with immigration and visa procedures is a plus
- Proficiency in MS Office and other standard applications
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