Benefits Specialist

Description

We are seeking a detail-oriented and customer-focused Benefits Specialist to join our Benefits team. In this role, you will support the administration of employee benefit programs, including health insurance, disability, and retirement plans, ensuring a seamless and supportive experience for our employees.

 This position will be in office (Eagle, ID) with the potential for remote work 1-2 days per week.

Key Responsibilities

•  Administer and support all employee benefit plans, including health insurance, 401(k), HSA/FSA, life insurance, disability, and wellness programs. 
• Serve as a first point of contact for employee questions related to benefits, resolving issues and ensuring a high level of customer service. 
• Manage benefits enrollment and life event changes through the HRIS or benefits administration platform. 
• Coordinate with vendors and brokers to ensure accurate plan information, timely processing, and issue resolution. 
• Maintain accurate benefits records and support audits or reporting requirements. 
• Process and reconcile benefit-related invoices to ensure accuracy and timely payment. 
• Assist with annual open enrollment, including employee communications, system setup, and enrollment tracking. 
• Assist with leave of absence requests (FMLA, ADA, Paid Leave, etc.) and partner with employees and managers to ensure compliance. 
• Stay up to date on federal and state regulations affecting employee benefits and recommend updates to policies and procedures as needed.

Requirements

• Associate’s degree in HR or a related field (experience or certifications may substitute). 
• 2+ years of experience in benefits administration.
• PHR, SHRM-CP, or CEBS certification preferred.
• Strong knowledge of benefits laws and regulations.
• Proficiency in Microsoft Office and HRIS systems.
• Proficiency in Microsoft Excel, including formulas, data analysis, and reporting. 
• Excellent communication and interpersonal skills.
• Strong customer service orientation and attention to detail.