Consultant II Destination Services

Job Description

Job Title / Qualifications: Consultant, Destination & Real Estate Services

Department / Location: Destination & Real Estate Services / Singapore

Reports To: Client Services Manager – Destination & Real Estate Services

This is an exciting opportunity for the right individual who can demonstrate the skills and experience required to meet this challenging assignment. The Consultant, Destination & Real Estate Services will co-ordinate and manage destination services for the client’s incoming and existing assignees.

The Consultant, Destination & Real Estate Services will have the opportunity to work in a very dynamic, state of the art environment with a multicultural workforce spanning 30 different nationalities.

Major Duties And Responsibilities

• Provides single point of coordination for all incoming destination services on behalf of client as outlined in contractual agreement.
• Deliver Cartus’ core destination products (orientation, home finding settling in) to assigned customers according to prescribed Cartus standards.
• Demonstrate knowledge of Cartus’ products and services in all interactions with client and customer.
• Compile data and/or coordinate the compilation of data from internal Cartus departments to ensure the accuracy and timeliness of client reporting.
• Work closely with client HR team, Cartus offsite resources (Tenancy Specialist, Immigration Specialist, Field consultants) and Cartus panel of real estate agents to ensure programs delivered meet each assignees’ specific requirements.
• Assist with assignee relocation and Singapore specific queries. Research and gather information where required.
• Liaise with Real Estate Salesperson to provide regular updates to assignees on status of housing and school applications.
• Liaise with Real Estate Salesperson to assist with lease negotiations and review.
• Maintain and enhance relationships with Cartus’ internal departments and external suppliers/partners in regards to meeting and exceeding client’s needs.
• Participate in special projects as needed, including client presentations, client/supplier training, trade conferences, etc.
• Maintain compliance with Cartus’ corporate polices, programs, and standards.
  
  

Critical Dimensions

• Clear and concise written and verbal communication skills
• Superior customer service skills
• Planning & organization
• Able to work independently
• Problem solving and decision making skills
• Detail oriented; ability to multitask
• Team player
• Innovative and resourceful
  
  

Education/Experience Requirements

• Diploma in Real Estate Services or Bachelor’s degree or equivalent
• Real Estate Salesperson (RES) license will be an advantage
• Minimum of two years’ related business experience in the customer service, relocation, real estate or international industry
• Expatriate experience required
  
  

About Us

Cartus is leaning into its essence, Where Mobility Meets Agility®. With nearly 70 years in operation, Cartus is an industry leader in global talent mobility and corporate relocation services. Cartus manages all aspects of an employee’s move across 190+ countries to facilitate a smooth transition in what otherwise may be a stressful process. The company supports hundreds of corporate and government clients—including more than a third of Fortune 100 companies—with domestic and international mobility, recruitment and talent management, outsourcing, policy consulting and DEI mobility solutions, international assignment compensation and gross-up services, remote and hybrid workforce solutions, and language and intercultural solutions. Cartus is a subsidiary of Anywhere Real Estate Inc.

Anywhere Real Estate Inc. (NYSE: HOUS) is moving real estate to what's next. Home to some of the most recognized brands in real estate Better Homes and Gardens® Real Estate , Century 21® , Coldwell Banker® , Coldwell Banker Commercial® , Corcoran® , ERA® , and Sotheby's International Realty® , we fulfill our purpose to empower everyone's next move through our leading integrated services, which include franchise, brokerage, relocation, and title and settlement businesses, as well as mortgage and title insurance underwriter minority owned joint ventures. Anywhere supports nearly 1 million home sale transactions annually and our portfolio of industry-leading brands turns houses into homes in more than 118 countries and territories across the world.

At Anywhere, we are empowering everyone’s next move – your career included. What differentiates us is our scale, expertise, network, and unique business model that positions us as a trusted advisor throughout every stage of the real estate transaction. We pursue talent – strategic thinkers who are eager to always find a better way, relentlessly focus on talent, obsess about growth, and achieve exceptional results. We value our people-first culture, which thrives on empowerment, innovation, and cross-company collaboration as we keep moving the world forward, together. Read more about our company culture and values in our annual Impact Report .

We are proud of our award-winning culture and are consistently recognized as an employer of choice by various organizations including:

• Great Place to Work
• Forbes World's Best Employers
• Newsweek World's Most Trustworthy Companies
• Ethisphere World's Most Ethical Companies