Elance Learning
Website:
elancelearning.com
Job details:
Role Overview:As a Career Specialist, you will be responsible for driving enrollments by engaging prospective students through telecalling, guiding them through the decision-making process, and building long-term relationships. You will play a critical role in helping students make informed decisions about their educational path while contributing to the growth of the company.
Key Responsibilities:• Lead Conversion:
Convert leads into enrolled students by effectively communicating the benefits of our programs over calls, understanding student needs, and addressing any concerns or questions during the decision-making process.
• Relationship Building:
Develop and maintain strong relationships with prospective students and their families through telephonic communication. Provide personalized support throughout the admission process, ensuring a positive experience.
• Sales Target Achievement:
Meet or exceed individual and team sales targets by actively engaging with prospective students through calls, emails, and virtual communication channels.
• Counseling & Guidance:
Advise students on program selection, admission requirements, and career opportunities over calls, tailoring recommendations based on their interests and goals.
• Follow-ups:
Conduct timely follow-ups with leads via calls and other communication channels to nurture interest, answer queries, and guide them towards making the final enrollment decision.
• Reporting & Documentation:
Maintain accurate records of all student interactions, admissions data, and progress towards targets in the CRM system.
• Collaboration:
Work closely with other teams (marketing, academic departments, etc.) to ensure a seamless student experience from inquiry to enrollment.
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