Client Intake Specialist

Care Net Pregnancy Services of Northern Kentucky

Required skills

Title:	Client Intake Specialist	Reports To:	Lead Center Director
Location:	Florence Center	Status:	30 hours weekly, Part Time Hourly, Non-Exempt

Primary Function

Provide the first point of contact for clients seeking services at Care Net
Assist Center Director/Center Assistant in day to day tasks of the center operation
Assist Center Director working in concert with the Director of Client Services/Nurse Manager to ensure the quality of services provided within the center
Relate Client/Volunteer needs and concerns to the Center Director

Principal Duties

Field all phone calls and assess client need and schedule appointments as needed.
Maintain and update all appointment activity.
Communicate policy and procedures to volunteers to ensure compliance with center standards
Prepare and maintain Client files and information packets
Attend and assist at Volunteer training and in-service days
Travel to and fulfill duties of Client Intake Specialist as needed at other locations
All other duties as assigned.

Knowledge, Skill and Ability Requirements

High School diploma or GED equivalent or at least 1 year work related/ Volunteer experience in a ministry capacity
Strong and effective interpersonal and communication skills
Intermediate PC skills in a Windows based environment
Bilingual in Spanish or French not required yet preferred

Special Requirements

Be a committed Christian who demonstrates a personal relationship with God and exhibits a strong commitment to the Pro-Life position
Attend center advocate/volunteer training
Candidate must be able to work under pressure and meet deadlines
Candidate must be detail oriented and organized
Candidate must be able to multi-task and work independently

Provides pregnancy support services, resources, and counseling to women.

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