Associate Experience Coordinator

At CARE ADHD, we're revolutionising private healthcare by making ADHD assessments and treatment more affordable and accessible to those who need it. Our client-centred approach, combined with lean methodology and a focus on continuous improvement, drives our commitment to excellence. We embrace an innovative mindset, encouraging rapid learning and adaptation through our 'fail fast' ethos. With ambitious plans to become the largest ADHD service provider outside the NHS within the next five years, we are committed to pushing boundaries and fostering innovation. We're on the lookout for a people-first, detail-oriented Associate Experience Coordinator to be a key support to our 50+ associate clinicians. If you enjoy creating positive experiences, solving problems, and making processes smoother, this could be the role for you! Our associate clinicians are the heart of what we do. They deliver life-changing services to our clients every single day, and their work directly impacts the wellbeing and success of the people we serve. Because of this, creating a positive, supportive, and engaging experience for them isn't just a "nice to have" – it's essential to our mission. Supporting the Talent and People Ops Manager, you'll be the friendly face and trusted advisor for our clinicians – making sure they have what they need to thrive, feel connected to our culture, and stay fully supported in their day-to-day work. You'll be there to celebrate their wins, help solve challenges, and ensure they feel valued as vital contributors to our success. You'll also play a big part behind the scenes, helping to keep things running smoothly, from onboarding and engagement initiatives to compliance and process improvements. Your work will make a real difference – supporting clinicians so they can focus on what they do best: providing outstanding care to our clients.

Care ADHD is a private healthcare service that specialises in providing accessible and affordable ADHD assessments and treatment. The organisation is dedicated to improving access to ADHD care by offering services that cater to both children and adults, with a client-centred approach at the core of its operations. The service aims to address the challenges many face in receiving timely and effective ADHD diagnosis and treatment, particularly in environments where NHS waiting lists can be long. Care ADHD works with a team of experts, including clinicians and healthcare professionals, to deliver comprehensive assessments, diagnosis, and treatment plans tailored to individual needs. In addition to providing ADHD assessments, Care ADHD also focuses on offering ongoing support and guidance to clients through their ADHD journey. The company integrates technology into their services, ensuring clients can easily access help and manage their treatment through an online platform. This platform facilitates the smooth running of the client's experience, from initial assessment through to treatment, and offers communication tools to address any issues that arise. With a commitment to innovation, continuous improvement, and scalability, Care ADHD is working to become the largest ADHD service provider outside the NHS in the UK within the next five years.