IT Internship (Howell, MI, US, 48843)

Carcoustics

Location: Howell, Michigan, United States
Job type: Internship

Required skills

communication skills
information security
service desk

About the role

IT Intern

Role: IT Intern
WAYS
Position assignment to the WAYS Career Path Program: Explorer / Entry Level

Job Objective

Support local IT operations (non‑SAP) at the site while gaining hands-on experience in corporate IT environments. Assist the IT team in maintaining systems, following company standards, and delivering reliable user support, while developing technical and professional skills under guidance from senior IT staff and the global IT organization.

Description of Main Tasks

Provide first-level support for users and IT systems (non‑SAP) as part of the IT Service Desk and Onsite Support team, under supervision
Assist in ensuring the operation of IT hardware and software at the supervised location(s), including basic problem analysis, troubleshooting, and resolution according to centrally defined standards
Support the implementation and adherence to centrally defined information security standards in cooperation with the IT security officer
Participate in IT projects related to group standards at the supervised location(s) and support project documentation and rollout activities
Assist with user account setup, access rights, and authorizations following defined procedures
Support IT cost tracking and basic planning activities at supervised location(s)
Maintain regular communication with central IT teams (IT Infrastructure and IT Service Desk) and escalate issues as appropriate

Additional Tasks

Support IT documentation, asset tracking, and inventory management
Assist with workstation setups, hardware replacements, and software installations

Skills & Competencies

Currently pursuing or recently completed education in Information Technology, Computer Science, or a related technical field (vocational training or university)
Little to no professional experience required; prior internships, coursework, or personal technical projects are an advantage
Basic understanding of computer hardware, operating systems, and common software applications
Willingness to learn IT troubleshooting, ticket systems, and basic IT service management processes (e.g., ITIL fundamentals)
Structured, analytical, and solution-oriented approach with guidance
Good communication skills and a service-oriented mindset
Local language: B1 – B2 (able to communicate independently in daily work situations)
English language: B1 – B2 (able to communicate independently in an international environment)

Additional Information

Supports IT budget monitoring activities at supervised location(s) in cooperation with the Head of IT Infrastructure and local Plant Management
Functionally reporting to: Head of IT Infrastructure & Support
Disciplinary reporting to: Plant Manager of respective location
Represented by: –
Represents: –

General Competencies

Willingness to learn and develop professional skills
Self-management with guidance
Customer and user-oriented mindset
Hands-on mentality
Developing digital and technical skills

About Carcoustics

Manufacturer of acoustic and thermal insulation systems for vehicles.

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