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Customer service operations, including agent roles

Location

Mumbai, Pune, Bangalore

JobType

full-time

About the job

Info This job is sourced from a job board

About the role

India is where you'll find our largest multi-client service centre. Over 5,200 experienced colleagues work across four modern offices, delivering back-office administration, front-office customer care and technology services. Our four offices are based in Mumbai, Pune and Bangalore and offer state-of-the-art IT infrastructure and facilities. Our teams deliver a wide range of services to over 20 prestigious UK clients and work across multiple sectors. Our opportunities range from back-office customer service to HR shared services, and from webchat management to web content and development. From our finance teams to our tech and automation experts, our teams have a broad range of expertise in the digital back office space and have a mature practice in research and consulting. Join us to grow your career and find out why Capita has been officially certified as a Great Place to Work.

About the company

Capita is an outsourcer, helping clients across the public and private sectors run complex business processes more efficiently, creating better consumer experiences. Operating across 8 countries, we support primarily UK and European clients with people-based services underpinned by market-leading technology.

Skills

customer service
back-office
webchat
web content
web development
finance
tech
automation