Customer Service

We're here to support people with advice, knowledge and experience when they need it the most. We work with big name brands like Virgin Media o2, the RSPCA, Transport for London and Scottish Power, helping to make a difference to customers around the world. We also hire roles for clients within local councils, Electronic Monitoring Services (EMS) and Primary Care Support England. There's a good deal of variety in how you could work and where you could join us. We have home-based, office-based, field-based and hybrid roles available. Our field-based roles involve travelling in and around your local community to visit individuals. We have a variety of types of roles within our contact centres in the UK including telephony, webchat, social media and back-office administration. We're always looking for people to join us who are passionate about helping others and making a difference. In return, we'll help you grow your expertise and develop your skills. You'll have the opportunity to learn, while you're supported by both your manager and your team.

Capita is an outsourcer, helping clients across the public and private sectors run complex business processes more efficiently, creating better consumer experiences. Operating across 8 countries, we support primarily UK and European clients with people-based services underpinned by market-leading technology.