Apprentice

The role of Administrator within the Employee Relations team is to provide administration support and initial policy driven HR advice & guidance to managers and employees on a wide variety of operational employment related issues, ensuring that the service standards and operational performance targets are met. Job title: Apprentice Job Description: Provide query handling and resolution for low level ER queries, in line with HR policy, practices & procedures, including straightforward disciplinaries, grievances and absence. Ensure queries and requests from customers are responded to efficiently, accurately and in accordance with the Capita policy and agreed service standards. Accurate logging and management of cases and queries in the case management system Receipt and processing HR mail, ensuring it is actioned in a timely manner Provide ad hoc ER data such as redundancy calculations, as requested Provide ER letters as requested Ensure all hard and soft copy personnel records are maintained & secure, complying with obligations under the Data Protection Act Support the collation of any other ER data as requested (ad-hoc) Location: Pune , India Time Type: Full time Contract Type: Contractor Agency Capita is a consulting, transformation and digital services business. We deliver innovative solutions and simplify the connections between businesses and customers, governments and citizens. We're driven by our purpose: to create better outcomes – for our employees, clients and customers, suppliers and partners, investors, and society. We're committed to being a responsible business – in how we operate, serve society, respect our people and the environment, and deliver attractive returns to our investors. Every day we help millions of people, by delivering innovative solutions to transform and simplify the connections between businesses and customers, governments and citizens. We partner with clients and provide them with the insight and cutting-edge technologies that give time back, allowing them to focus on what they do best and making people's lives easier and simpler. We operate in the UK, Europe, India and South Africa and currently have 55,000 talented people working in our three divisions: Capita Experience, Capita Public Service and Capita Portfolio.

Capita is a consulting, transformation and digital services business. We deliver innovative solutions and simplify the connections between businesses and customers, governments and citizens. We're driven by our purpose: to create better outcomes – for our employees, clients and customers, suppliers and partners, investors, and society. We're committed to being a responsible business – in how we operate, serve society, respect our people and the environment, and deliver attractive returns to our investors.