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Procure To Pay | 1-9 Years | Noida

Min Experience

1 years

Location

Noida

JobType

Permanent

About the job

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About the role

Manages the Accounts Payable Dispute resolution and helpdesk Process Department of an Engagement, and may be assigned an additional team within Accounts Payable Responsible for the execution of the Accounts Payable Helpdesk and Dispute activities undertaken on behalf of the client. Resolve all Business requestor and supplier escalations that can be handled within the engagement, and drives the resolution of escalation, in collaboration with the client, through conference calls with Requestor groups, Procurement teams, VMD teams, and other client groups and contacts. Takes ownership in driving issues to resolution. Drives the AP process and implements appropriate strategies and quality improvements where necessary Maximizes the use of technology to reduce manual effort, and drive Effective and Efficient Accounts Payable process Looks strategically at business rules, dynamic strategies, and works with reporting an insights teams to develop predictive analysis. Also works with technology teams to ensure a maximized level of automation across all Provides mentoring to team as needed and conducts "no stripes" meetings with teams. Creates a strong team Accounts Payable culture. Ensures team SLA and KPI targets are met, reviews critical supplier accounts, and takes ownership in resolving key account issues. Sets forth the new process and team targets. Has an end to end vision of the overall objectives and synergies between the teams. Re-evaluates process timeline to decrease turnaround time & improve End user satisfaction (Clients Business users and suppliers' team)

About the company

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

Skills

accounts payable
dispute resolution
helpdesk
process improvement
automation
reporting
mentoring
team management