Chtrbox
Website:
chtrbox.com
Job details:
The Country Wide Community Manager will lead the growth, structure, and expansion of the Youth:Ink Campus Community Ambassador (CCA) network across India.
This is a leadership-heavy role for someone who deeply understands Gen Z and Gen Alpha behaviour, youth communities, campus culture, internet culture, and offline engagement ecosystems.
The ideal candidate should be able to build communities at scale, mentor teams, execute large-format campus programs, and create systems that make the Youth:Ink CCA ecosystem aspirational, engaging, and culture-first.
This role will directly lead cluster managers across regions and work closely with senior leadership to drive nationwide growth and engagement.
Key Responsibilities
Community Expansion & Growth
- Expand the Youth:Ink CCA network across Tier 1 and Tier 2 cities in India
- Build strong penetration across top colleges and youth communities
- Create scalable frameworks for onboarding, retention, engagement, and progression within the community
CCA Charter & Community Building
- Rebuild and strengthen the Youth:Ink CCA charter with layered, gamified structures and progression systems
- Develop innovative community engagement formats that increase participation and loyalty
- Ensure the community remains culturally relevant, aspirational, and youth-first
Offline Engagement & Activations
- Ideate, plan, and execute offline community activities, campus engagements, workshops, networking events, and youth-led initiatives
- Build high-energy, meaningful experiences that strengthen community participation and brand affinity
- Identify large-scale youth-focused opportunities, festivals, cultural moments, and partnerships for Youth:Ink and Chtrbox to participate in
Team Leadership & Management
- Build, lead, and mentor a team of cluster managers across regions
- Create operational systems, reporting structures, and execution frameworks for scale
- Train and mentor cluster managers to improve ownership, leadership, and execution quality
Client Servicing & Program Execution
- Execute CCA and youth community programs for key accounts at Chtrbox
- Work cross-functionally with internal teams including strategy, servicing, operations, and creator teams
- Ensure smooth execution, stakeholder management, and delivery excellence across programs
Strategic Planning & Reporting
- Work closely with senior leadership to map quarterly growth plans, KPIs, KRAs, and expansion targets
- Track community health metrics, engagement, retention, and growth performance
- Present expansion plans, execution updates, and strategic recommendations to leadership stakeholders
Required Qualifications
- Bachelor’s degree in Mass Media, Communications, Marketing, or a related field
- 4+ years of experience in youth marketing, campus marketing, creator ecosystems, or community building
- Prior experience working as a Campus Ambassador or leading campus-led initiatives
- Experience managing and mentoring at least 3+ full-time team members
- Strong public speaking, presentation, and communication skills
- Experience in client servicing and stakeholder management
- Strong execution and operational management capabilities
- Proven experience organizing community events, campus activities, or youth engagement initiatives
We’re looking for someone who:
- Naturally understands youth culture, internet behavior, and student ecosystems
- Can build communities that feel exciting, aspirational, and culturally relevant
- Is both highly strategic and execution-focused
- Enjoys working on-ground and building relationships with students and communities
- Can balance structure, systems, creativity, and scale
- Thrives in fast-paced environments and takes strong ownership
Preferred Skills
- Strong networking and relationship-building skills
- Ability to manage multiple cities and large-scale operations simultaneously
- Experience with gamification, community retention strategies, and youth engagement frameworks
- Strong understanding of Gen Z and Gen Alpha trends, behaviors, and digital culture
Click on Apply to know more.