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Receptionist

Salary

$29k - $36k

Location

Cicero, New York, United States

JobType

full-time

About the job

Info This job is sourced from a job board

About the role

Camping World is seeking a Receptionist for our growing team.


Camping World is currently seeking a highly motivated and forward-thinking Receptionist to join our team! You will be a key contributor to providing a meaningful customer experience. We are looking for someone with a proven track record and desire to grow within our organization.

What You’ll Do:

  • First point of contact for customers

  • Greet and welcome customers

  • Set tone for a positive customer experience

  • Check in VIP appointments and direct customers to the appropriate team member(s)

  • Coordinate front desk activities including answering and directing incoming phone calls

  • Track incoming sales calls in our CRM

  • Maintain a strong work ethic with total commitment to success every day

  • Assist customers with any questions directed to the reception desk

  • Other duties, functions and responsibilities may be assigned to the position as appropriate and necessary


What You’ll Need to Have for the Role:

  • High School education or equivalent

  • Previous experience in a high-standard customer service environment preferred

  • Excellent interpersonal, presentation and relationship-building skills

  • Strong ability to take initiative, coupled with leadership skills and the ability to take charge of a situation

  • Strong sense of personal responsibility and reliability, with the desire to work as an integral member of a team

  • Strong organizational skills with the ability to multitask

  • Ability to effectively respond to and meet the needs of a diverse client base Computer skills: MS Office

  • May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices

Pay Range:

$14.00-$17.40 Hourly

In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: www.mycampingworldbenefits.com

We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.

About the company

Camping World Holdings, headquartered in Lincolnshire, Illinois, is the leading outdoor and camping retailer, offering an extensive assortment of recreational vehicles for sale, RV and camping gear, RV maintenance and repair, other outdoor and active sports products, and the industry’s broadest and deepest range of services, protection plans, products and resources. Since the Company's founding in 1966, Camping World has grown to become one of the most well-known destinations for everything RV, with more than 145 RV centric locations in 36 states and a comprehensive e-commerce platform.

Skills

CRM
customer service