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Job details:
- Client Services
- Permanent - Full Time
Campaign Operations Specialist
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Job ID: r20931
What You'll Do:
The Campaign Operations team is responsible for setting up and managing display, video, CTV and OTT campaign configurations to ensure streamlined execution of our advertiser and publisher ad delivery.
As a Campaign Operations Specialist in our Gurgaon office, you will be working with the commercial team to traffic and execute campaigns and measure and report on their effectiveness. You will need to acquire data to target selected groups and analyse the campaign's success as per the client's objective.
As the expert of Criteo's internal tools, you will leverage checklists to ensure that nothing is forgotten, you will strive for zero trafficking errors, and you will contribute to process improvements. With exposure to cross-functional teams (Technical Solutions, Creative Services and Commercial teams), your experience and success in this role will set you up for future career opportunities within Criteo.
- Being involved at the early stage of campaign setup to understand client’s need and be able to meet expectations
- Manage the process of campaign creation for campaigns
- Liaise with Analytics and Technical teams and work closely with them for a timely campaign launch
- Run campaign pre-launch checks
- Launch and monitor the campaigns and implement optimization strategies with limited supervision
- Work closely with AS to suggest and implement campaign changes as needed
- Manage bid and targeting setups accordingly to ensure optimal delivery
- Create and update workflow checklists to ensure optimal configuration and setup
- Provide Weekly/Monthly performance reporting and flag any over/underspend in a timely manner while providing suggestions to solve them
- Follow up with Commercial teams on the performance of the existing campaigns and forecast future campaigns indirectly with the client
- Work closely with the rest of the team to ensure all requests are actioned within SLAs
- QA peer’s job to ensure the best possible quality of service
- Mentor and train Junior team members
This position is based in Gurugram, IN.
Shift: Must be flexible to work in EMEA and AMER shifts based on business requirements.
Who You Are:
- Flexible and willing to adapt as this role evolves and gets further defined over time
- 2-4 years of experience with trafficking and optimizing multiple campaigns simultaneously
- Experience working in a global context, with remote stakeholders operating in different time zones and regions.
- Experience of working directly with 3rd Party rich media vendors such as DoubleClick, Sizmek, Flashtalking VAST and VPAID is a plus
- Strong communication and interpersonal skills
- Excellent organizational skills
- Fluent in English
- Proven quality track record
- Reliable and able to work independently as well as part of a team
- Available to work on night shift to support EMEA or US regions, also open to working on the weekends
- Understanding of current digital advertising offerings and products
We acknowledge that many candidates may not meet every single role requirement listed above. If your experience looks a little different from our requirements but you believe that you can still bring value to the role, we’d love to see your application!
Who We Are:
We’re Criteo, the Commerce Intelligence Platform. Criteo helps businesses turn shopper signals into commerce outcomes while delivering more relevant experiences for shoppers. We use proprietary commerce intelligence and AI decisioning to drive relevance for shoppers and performance for businesses.
At Criteo, our culture is as unique as it is diverse. From our offices across the globe or from the comfort of home, our 3,600 Criteos collaborate together to build an open, impactful, and forward-thinking environment.
We foster a workplace where everyone is valued, and employment decisions are based solely on skills, qualifications, and business needs—never on non-job-related factors or legally protected characteristics.
What We Offer:
🏢 Ways of working – Our hybrid model blends home with in-office experiences, making space for both.
📈 Grow with us – Learning, mentorship & career development programs.
💪 Your wellbeing matters – Health benefits, wellness perks & mental health support.
🤝 A team that cares – Diverse, inclusive, and globally connected.
💸 Fair pay & perks – Attractive salary, with performance-based rewards and family-friendly policies, plus the potential for equity depending on role and level.
Additional benefits may vary depending on the country where you work and the nature of your employment with Criteo.
Perks & Benefits for all Criteos.
Happy people make healthy teams, so we value employee well-being above all else. Discover the perks & benefits we offer all our Criteos!!
Ways of Working
Trust and flexibility are at our core, so is the power of being together. Our hybrid model blends empowerment with shared in-person experiences, making space for both. We believe this is the most valuable way to foster collaboration in a way that helps us grow, together.
View more
Learning & Career Development
As your skills multiply, opportunities do too. So, we care to help you nurture your potential, identify new goals, and define what you want out of your career. Discover how we have diversified our learning resources and training catalog for you to shape greater opportunities. You care for your career growth, and we do too.
View more
Corporate Social Responsibility
We care to build an open future for our community and beyond. Discover how our people fuel our Corporate Social Responsibility from the bottom up, embracing but also embodying and promoting values of diversity, equity, and inclusion through everything they do. Together, we strive to build a future that truly includes everyone.
View more
Great people shape greater opportunities.
At Criteo, we believe great people and reliable products are essential to build an open future for all.
Everything you need to know about our culture, vision, values, and how we live them with people, both in and out of Criteo, is in our Culture Book. Discover who we are, what we do, and how we act as a company and as Criteos!
Our culture
Meet our Criteos in India!
Are you willing to join an energetic, enthusiastic, and friendly team of experts in exotic and vibrant India? As one of the top talent hubs in the world, India is becoming a favorite location for tech and e-commerce giants to establish their operations. Located in the heart of Gurugram, the bustling business center of the country, our team has recently doubled and is constantly growing. If you feel ready to revolutionize the digital advertising industry, start your journey at Criteo India!
Find out more
The Future
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Job ID: r20931
What You'll Do:
The Campaign Operations team is responsible for setting up and managing display, video, CTV and OTT campaign configurations to ensure streamlined execution of our advertiser and publisher ad delivery.
As a Campaign Operations Specialist in our Gurgaon office, you will be working with the commercial team to traffic and execute campaigns and measure and report on their effectiveness. You will need to acquire data to target selected groups and analyse the campaign's success as per the client's objective.
As the expert of Criteo's internal tools, you will leverage checklists to ensure that nothing is forgotten, you will strive for zero trafficking errors, and you will contribute to process improvements. With exposure to cross-functional teams (Technical Solutions, Creative Services and Commercial teams), your experience and success in this role will set you up for future career opportunities within Criteo.
- Being involved at the early stage of campaign setup to understand client’s need and be able to meet expectations
- Manage the process of campaign creation for campaigns
- Liaise with Analytics and Technical teams and work closely with them for a timely campaign launch
- Run campaign pre-launch checks
- Launch and monitor the campaigns and implement optimization strategies with limited supervision
- Work closely with AS to suggest and implement campaign changes as needed
- Manage bid and targeting setups accordingly to ensure optimal delivery
- Create and update workflow checklists to ensure optimal configuration and setup
- Provide Weekly/Monthly performance reporting and flag any over/underspend in a timely manner while providing suggestions to solve them
- Follow up with Commercial teams on the performance of the existing campaigns and forecast future campaigns indirectly with the client
- Work closely with the rest of the team to ensure all requests are actioned within SLAs
- QA peer’s job to ensure the best possible quality of service
- Mentor and train Junior team members
This position is based in Gurugram, IN.
Shift: Must be flexible to work in EMEA and AMER shifts based on business requirements.
Who You Are:
- Flexible and willing to adapt as this role evolves and gets further defined over time
- 2-4 years of experience with trafficking and optimizing multiple campaigns simultaneously
- Experience working in a global context, with remote stakeholders operating in different time zones and regions.
- Experience of working directly with 3rd Party rich media vendors such as DoubleClick, Sizmek, Flashtalking VAST and VPAID is a plus
- Strong communication and interpersonal skills
- Excellent organizational skills
- Fluent in English
- Proven quality track record
- Reliable and able to work independently as well as part of a team
- Available to work on night shift to support EMEA or US regions, also open to working on the weekends
- Understanding of current digital advertising offerings and products
We acknowledge that many candidates may not meet every single role requirement listed above. If your experience looks a little different from our requirements but you believe that you can still bring value to the role, we’d love to see your application!
What We Offer:
🏢 Ways of working – Our hybrid model blends home with in-office experiences, making space for both.
📈 Grow with us – Learning, mentorship & career development programs.
💪 Your wellbeing matters – Health benefits, wellness perks & mental health support.
🤝 A team that cares – Diverse, inclusive, and globally connected.
💸 Fair pay & perks – Attractive salary, with performance-based rewards and family-friendly policies, plus the potential for equity depending on role and level.
Additional benefits may vary depending on the country where you work and the nature of your employment with Criteo.
At Criteo, we believe great people and reliable products are essential to build an open future for all.
Everything you need to know about our culture, vision, values, and how we live them with people, both in and out of Criteo, is in our Culture Book. Discover who we are, what we do, and how we act as a company and as Criteos!
Are you willing to join an energetic, enthusiastic, and friendly team of experts in exotic and vibrant India? As one of the top talent hubs in the world, India is becoming a favorite location for tech and e-commerce giants to establish their operations. Located in the heart of Gurugram, the bustling business center of the country, our team has recently doubled and is constantly growing. If you feel ready to revolutionize the digital advertising industry, start your journey at Criteo India!
Click on Apply to know more.