Website:
darpanninvestments.com
Job details:
Company Description Darpann Investments is a real estate firm committed to helping clients achieve their property aspirations with integrity, transparency, and a customer-centric approach. The company focuses on building trust and long-term relationships by offering personalized solutions tailored to each client’s needs. Guided by a mission to empower real estate dreams with innovation and excellence, Darpann Investments aims to revolutionize real estate investments and support clients in achieving their goals. The organization is dedicated to transforming real estate into a strong avenue for wealth and value creation, making it an engaging environment for professionals who care about client success.
Role Description The Caller role is a full-time, on-site position based in Gurugram. The Caller will handle outbound and inbound calls to connect with prospective and existing clients, share information about real estate investment opportunities, and schedule appointments or site visits for the sales team. Daily responsibilities include maintaining call logs and client records, following up on leads, addressing basic client queries, and providing clear and accurate information in a professional manner. The role also involves coordinating with internal teams to ensure smooth communication, meeting call targets, and contributing to a positive client experience.
Qualifications
- Strong verbal communication and active listening skills, with the ability to engage clients clearly and courteously over the phone.
- Customer service and relationship-building abilities, including handling inquiries, managing objections, and maintaining a client-focused approach.
- Basic sales and lead management skills, such as identifying potential opportunities, following up on leads, and supporting the sales pipeline.
- Organizational and documentation skills, including maintaining accurate call records, updating CRM or spreadsheets, and managing daily call targets.
- Comfort with using phone systems, computers, and common office software; familiarity with CRM tools is an advantage.
- Ability to work on-site in Gurugram, collaborate with team members, and adapt to a fast-paced, target-driven environment.
- Prior experience in calling, telesales, or customer support is beneficial; real estate or financial services experience is a plus.
- Minimum educational qualification: high school diploma; a bachelor’s degree in any field is an added advantage.
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