advisetree realty
Website:
advisetreerealty.com
Job details:
Company Description Advisetree Realty, established in 2012, is dedicated to setting high standards in real estate advisory services across residential and commercial property sectors. The company has grown significantly through word-of-mouth referrals, reflecting strong customer trust and satisfaction. Based in Gurgaon, Advisetree Realty serves clients across Delhi NCR and parts of North India, including Neemrana, Karnal, and Meerut. The promoters bring over three decades of experience in the financial services industry, enabling a deep understanding of client needs and expectations. Advisetree Realty focuses on delivering comprehensive, customer-centric service that consistently meets and exceeds client expectations, with the goal of building long-term relationships.
Role Description The Caller role at Advisetree Realty is a full-time, on-site position based in Gurgaon. The Caller will make outbound calls to potential and existing clients to introduce company services, qualify leads, and schedule follow-up appointments or site visits. Responsibilities include maintaining accurate call records, updating client information in internal systems, and following up on inquiries to support the sales and advisory teams. The Caller will provide clear information about properties and services, handle basic questions and objections, and ensure a professional, courteous experience on every call. The role also involves collaborating with colleagues to share feedback from clients and support continuous improvement in customer service.
Qualifications
- Strong communication and interpersonal skills, including clear speaking ability and active listening.
- Customer service and relationship-building skills to create positive interactions and support long-term client engagement.
- Basic sales and telecalling skills, such as lead qualification, handling objections, and scheduling appointments.
- Organizational and documentation skills to manage call logs, update databases, and follow up on leads consistently.
- Comfort with using phones, CRM tools, and common office software (e.g., email, spreadsheets).
- Ability to work on-site in Gurgaon, manage repetitive tasks, and maintain a professional demeanor under pressure.
- Prior experience in telecalling, customer service, or real estate is an advantage but not mandatory.
- Minimum educational qualification: high school diploma or equivalent; higher education in business or related fields is a plus.
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