Call Center Manager

NetAmbit Infosource & e-Services Pvt. Ltd.

Website: netambit.com
Job details:

Urgently required :::::

💼 Job Title: Loans & Credit Card Manager (Outbound Tele-sales – BPO)

📍 Location: Noida

General Shifts

🧠 Experience: 4–5 Years

📅 Working Days: 6 Days a Week

⚡ Joining: Immediate Joiner Preferred

🚀 Role Overview:

We are hiring a dynamic Loans & Credit Card Manager to lead a high-performing outbound telesales team in a BPO/contact center environment. The role focuses on driving sales 📈, managing large teams 👥, and achieving aggressive targets 🎯.

🛠️ Key Responsibilities:

👨 💼 Manage 200+ outbound telesales executives

📞 Drive credit card & loan sales via outbound calling campaigns

📊 Track daily/weekly/monthly team performance

🎯 Ensure achievement of sales targets & KPIs

🎓 Train, mentor & motivate team leaders and agents

⚙️ Improve scripts, processes & conversion rates

🔥 Handle escalations & maintain customer satisfaction

🤝 Collaborate with internal teams for campaign success

✅ Requirements:

🏢 4–5 years experience in BPO / Contact Center (Outbound Sales)

👥 Strong experience in handling large teams

💪 Excellent leadership & people management skills

💳 Experience in credit card / banking / loan telesales preferred

⚡ Ability to work in a target-driven, fast-paced environment

🗣️ Strong communication & analytical skills

🌟 Preferred Profile:

⚡ Immediate joiners only

📊 Experience managing large-scale telesales operations

🔍 Strong understanding of sales funnel & conversions

💰 Compensation:

• 💵 Attractive salary + performance incentives

Click on Apply to know more.