Customer Success, Graduate Trainee

Support Engineer Intern at Calix, providing technical support for cloud and access platforms in a customer-focused environment. Key responsibilities include: Provide assistance in troubleshooting and resolving technical issues related to Calix access and cloud platforms. Collaborate with senior engineers to analyze, diagnose, and document support cases. Acquire and apply industry best practices in networking, cloud technologies, and customer support. Communicate effectively with customers to gather information and provide updates. Work in collaboration with cross-functional teams to ensure high-quality support and service delivery. Participate in training sessions to enhance both technical and professional skills.

Calix is the leading global provider of the cloud and software platforms, systems, and services required to deliver the unified access network and smart premises of tomorrow.