About the role
Crypto Community Manager Job Summary:
We are looking for an talented Community manager to join our team. If you are a tech-savvy professional, experienced in social media, PR and promotional events, we would like to meet you. Our ideal candidate has exceptional oral and written communication skills and is able to develop engaging content. You should be a 'people person' with great customer service skills and the ability to moderate online and offline conversations with our community. Ultimately, you should be able to act as the face and voice of our brand and manage all community communications.
Responsibilities:
Develop and execute strategies to grow and engage the community on Telegram, Discord, Twitter, Reddit, and other social platforms.
Act as the main point of contact between the company and its community, fostering a strong and loyal user base.
Manage discussions, answer community questions, and provide updates on company developments.
Work closely with the marketing team to create content, AMAs, and events that drive engagement.Monitor social media trends, industry news, and competitor activities to stay ahead in the crypto space.
Handle community concerns, escalate issues when necessary, and ensure a positive brand image.Collaborate with influencers, KOLs, and partners to expand the community and drive awareness.
Organize contests, giveaways, and incentive programs to boost community participation.Provide feedback from the community to internal teams for product improvements.
Requirements
Experience:
Proven experience as a Community Manager in crypto, blockchain, or Web3 projects.
Deep understanding of blockchain, cryptocurrency, DeFi, and NFTs.Strong communication skills with the ability to engage and energize a community.
Familiarity with platforms like Telegram, Discord, Twitter, Reddit, and Medium.
Ability to handle crisis management and resolve community disputes effectively.
Basic knowledge of crypto wallets, trading, staking, and blockchain ecosystems.
A proactive and self-motivated approach to building an active and thriving community.
Ability to work across time zones and engage with a global audience.
Level of studies: Bachelor or Master Degree in Marketing or something similar
Language Requirements: Fluent in English
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