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🌟 We're Hiring: Café Staff – Team Lead
Location: Kadavanthra, Kochi
Company: Procons Innovations Pvt. Ltd.
(Official Franchise Partner of Amore Gelato & Café)
Are you a natural leader with a passion for desserts and customer service? Join our growing team as Café Staff Team Lead and take charge of delivering exceptional guest experiences at our vibrant outlets in Kochi.
✅ Key Responsibilities
- Lead and motivate the café team to deliver outstanding customer service
- Supervise daily operations, ensuring smooth functioning of the café/kiosk
- Train and mentor new staff on service standards, hygiene, and product knowledge
- Serve gelato, shakes, and beverages with precision and a smile
- Manage customer interactions, resolve issues, and ensure satisfaction
- Oversee POS operations, cash handling, and daily sales reconciliation
- Maintain high standards of cleanliness, hygiene, and stock replenishment
- Coordinate shift schedules and ensure timely opening/closing of the outlet
- Drive upselling, sampling, and promotional initiatives to boost sales
🎓 Requirements
- Experience: 1–3 years in F&B, retail, or hospitality; prior team leadership experience preferred
- Language: Good communication skills in Malayalam and English
- Leadership: Strong interpersonal skills, team management, and problem-solving abilities
- Attitude: Proactive, responsible, and customer-focused
- Appearance: Presentable and well-groomed
- Location: Based in or willing to relocate to Kochi
- Preferred: Background in Hotel Management, Hospitality, or Tourism
🕒 Shift Timings
📍 Amore Kochi (Café)
- Full-Time: Rotational shifts (10:00 AM – 8:00 PM / 3:00 PM – 1:00 AM)
🌈 Why Join Us?
- Lead a passionate and energetic team at a premium global gelato brand
- Gain leadership experience in a dynamic café environment
- Friendly team culture with growth opportunities
📩 Apply Now
Apply via LinkedIn
or
Send your CV to 👉 info.proconsindia@gmail.com
Click on Apply to know more.