Inbound Sales Representative- Remote in North Carolina (Remote, NC, US, 99999)

Job Summary

As an Inbound Sales Representative, you will be part of one of the top grossing sales teams in the country! Your dynamic personality will forge powerful connections with our customers, while exceeding sales targets, and delivering an unparalleled customer experience. As a valued member of the Optimum Inbound Sales team, you will be on the front lines, working closely with customers to ensure their satisfaction and the success of your team! Every day will be different, every interaction will be unique, and you will have the opportunity to provide our valued customers with a memorable experience, guiding them through our full suite of Optimum products and services, such as high-speed internet, advanced TV, mobile, and voice technologies, ensuring that their solution, best fits their needs.
Our culture of excellence provides a pathway to success as local leaders, and peers, will support your personal and professional growth by cultivating the skills needed to consistently exceed sales targets, allowing you to be a successful earner in our lucrative compensation plan.

Responsibilities

• Prospect and Lead Generation: Identify potential customers in your assigned field territories using your market-savvy skills, community engagement, and valuable lead lists.
• Engage and Educate: Approach businesses with a dash of charm and a sprinkle of professionalism. Enlighten them about the incredible benefits and features of our top-tier telecom services.
• Customized Solutions: Be a telecom wizard! Dive into the unique needs of each customer, crafting tailored telecom packages that leave them speechless with satisfaction.
• Product Knowledge: Stay ahead of the curve by staying up to date with the latest offerings, pricing plans, and technological wizardry. You're the walking encyclopedia of telecom goodness!
• Sales Pitch: Become a master of persuasion selling in the field. Deliver mind-blowing sales presentations that showcase the unparalleled advantages of our products and services, effortlessly addressing customer concerns and objections.
• Closing Deals: You're not just a salesperson; you're a deal-making maestro. Skillfully negotiate and close sales agreements, ensuring customers are thrilled and locked in for life.
• Documentation: Your attention to detail is impeccable. Complete all paperwork, contracts, and sales reports with precision, ensuring we have everything we need for smooth sailing.
• Relationship Building: You're not just closing deals; you're opening doors to lasting connections. Provide exceptional post-sales support and assistance, turning customers into lifelong advocates.
• Team Collaboration: Teamwork makes the dream work. Collaborate, share insights, and create strategies with your fellow sales dynamos to conquer collective goals.
• Targets and Quotas: You're driven by success. Consistently meet or surpass monthly sales targets and quotas, showing your unwavering commitment to personal and team triumph.
• Compliance: Ethical and above board, that's your motto. Always adhere to company policies, industry regulations, and sales practices that are as clean as a whistle.

Qualifications

Minimum Qualifications and Essential Functions:

• High school diploma or equivalent is necessary. 
• A minimum of one year of previous contact center selling experience.
• Internet Speed - 200Mbps or faster with a direct connection to modem (Wi-Fi Prohibited).
• Other Equipment/Utility capabilities- Workstation space and nearby electrical outlet/s able to accommodate computer (laptop) and 2 independent monitors (computer equipment/monitors will be provided).
• Effective communication, negotiation, and problem-solving skills.
• Self-motivator with a knack for working independently.
• Proficient computer and technical skills, that help support the best customer solutions.
• Physical Abilities: Work environment includes sitting, standing, and walking.
• Ability to work full time and weekends as necessary.

Preferred Qualifications:

• Sales-centric mindset: A genuine passion for delivering exceptional sales results by exceeding sales targets.  Ability to empathize with customers, understand their needs, and provide tailored solutions. Strong interpersonal and communication skills to build rapport and establish trust.
• Extensive product knowledge: Deep understanding of mobile and fixed-line products and services. Stay current with industry trends, technological advancements, and competitive offerings. Ability to translate technical information into easily understandable terms for customers.
• Digital proficiency: Comfortable navigating digital platforms and tools. Proficient in using customer relationship management (CRM) systems, point-of-sale (POS) systems, and other relevant software applications. Ability to adapt to new technologies and embrace digital transformation.

What’s In It For You:

• Unlimited earning potential: Base pay + Uncapped Commission structure = $100,000+ combined income potential.[1]
• Comprehensive training: We'll equip you with the knowledge you need to succeed.
• Top-notch benefits: Medical, Dental & Vision Insurance from day one.
• Time to relax: Enjoy paid vacation and sick pay.
• Incentives galore: Dive into our Sales Incentive and Bonus programs for additional earning opportunities
• Invest in yourself: We offer tuition reimbursement and employee referral earning opportunities.
• Stay connected: Discounted TV/Internet/Phone Employee product benefits.
• Secure your future: Contribute to a 401(k) with company-matched funds.
• Continuous growth: Opportunities for career advancement within our organization.

[1] Estimated and not guaranteed. Earning potential varies based on individual sales performance and subject to the terms of applicable commission plan(s), which may be modified by the Company in its discretion.
 [2] Subject to eligibility requirements and Company plan terms, including location of residence in Optimum footprint.