About the role
Cable One is an internet, phone, and cable provider, seeking an Industrial Engineer I to deliver continuous improvement solutions and data analysis. The role involves collecting data, identifying opportunities, and providing project management services to increase operational efficiencies across the organization.
Responsibilities:
Applies facets of Industrial Engineering and Process Improvement to operations and processes throughout Sparklight by analyzing complex problems, formulating abstract models, identifying optimal solutions, and integrating changes to operations.
Develops detailed problem statements, conducts root-cause analysis, and develops business needs statements to guide future-state planning.
Creates detailed process documentation and flows analyzing current and future state of operations.
Develops process and system level requirements, analyzes requirements, and develops statement of work.
Evaluates and focuses on the efficiency of both the field and office workforce to improve customer service, operations, and reduce operating expense.
Provides detailed statistical analysis of current operations through data mining of existing information and formulates data collections schemes as necessary to support process improvements.
Utilizes various optimization, simulation, and forecasting techniques to discover and justify changes that will improve customer service and/or reduce operating expense.
Develops relationships with front line associates and management to implement operational efficiencies and changes.
Takes on other duties needed to help drive our purpose, fulfill our brand principles, and abide by our organization's values.
Qualification:
Bachelor's degree (B.S.) in Industrial Engineering or Operations Research from four-year college or university.
Formal statistical training in probabilities and process control.
Formal training in time studies.
Formal training in the process improvement methodology of DMAIC (Define, measure, analyze, improve, and control).
Knowledge and application of Six Sigma problem-solving and black belt.
Substantial PC skills, including Microsoft Office.
Intermediate MS Excel skills required.
Ability to train employees and other trainers on implementation of new or change in required processes.
Detail-oriented with excellent analytical skills.
Goal-oriented, self-starter, with the ability to handle multiple projects simultaneously and effectively meet deadlines.
Flexible, team player.
This position will require up to 10% travel.
About the company
Cable ONE is an internet, phone, and cable provider founded in 1986 and headquartered in Phoenix, Arizona. The company has 1001-5000 employees.
