Presales (Fresher) - Gurgaon

Are you passionate about technology, client interactions, and problem-solving Join C-Zentrix as a Technical Consultant (Presales) and be a part of an innovative team driving customer success! Location: Gurgaon Employment Type: Full-Time Responsibilities Product demo to prospects, Understanding changes, Configuring product, Training to customer. Documentation, coordinating projects with the Development team. Ownership, elicitation and documentation of business needs and business requirements. Act as primary requirements go-to person during the design and build phase of projects. Ownership, delivery and documentation of functional requirements and specifications Liaise between Client Services, UX, Strategy and Technology teams to ensure quality solution Meeting clients to understand their CRM and process requirements Translate client requirements into system configuration and custom developments and prepare an achievable delivery schedule Documentation of internal requirements and solution sets as applicable. Keep a close track on work in progress, customer complaints and accounts receivables. Create business presentations, and to prepare software requirement specifications. Understand technical requirements of clients and help the team to execute it in the best possible way. Build and leverage relationships with existing clients through proactive, creative and ongoing client service to ensure retention of clients. Knowledge And Skills You are expected to have Excellent oral & written communication skills. Excellent understanding of Microsoft products (Word, Excel, PowerPoint, Visio, Project), Google Docs, Spreadsheets etc. Confidence of handling International & enterprise clients Enough exposure to understand the technology stack (front-end, back-end, and database development) Worked or handled CRM projects and created solutions for clients. Education Bachelors or Masters degree in Engineering If you have a knack for understanding client needs, configuring solutions, and delivering impactful product demos, wed love to hear from you!