Backend Software Engineer Graduate-Customer Service Platform-2025 Start (BS/MS)

The Customer Service Platform (CSP) is a team that integrates the product technology resources of the company's internal customer service system. Our mission is to provide users with efficient self-service solutions and provide agents with convenient tools so as to improve customer service experience. We are looking for talented individuals to join us in 2025. As a graduate, you will get unparalleled opportunities for you to kickstart your career, pursue bold ideas and explore limitless growth opportunities. Co-create a future driven by your inspiration with [ByteDance] Successful candidates must be able to commit to an onboarding date by end of year 2025. We will prioritize candidates who are able to commit to these start dates. Please state your availability and graduation date clearly in your resume. Applications will be reviewed on a rolling basis. We encourage you to apply early. Candidates can apply for a maximum of TWO positions and will be considered for jobs in the order you applied for. The application limit is applicable to ByteDance and its affiliates' jobs globally. Responsibilities: - Develop large-scale software systems that powers TikTok app - Improve system design and architecture to ensure high stability, performance and reliability of the product - Collaborate with multiple cross-functional teams to deliver high quality work in rapid product development - Research, design, and develop computer and network software or specialised utility programs. - Analyse user needs and develop software solutions, applying principles and techniques of computer science, engineering, and mathematical analysis. - Update software, enhances existing software capabilities, and develops and directs software testing and validation procedures.

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Lemon8, CapCut and Pico as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.