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Integrated Software Vendor Support Specialist

Salary

$0.02k - $0.03k

Min Experience

0 years

Location

Saint George, Utah, United States

JobType

Part-time

About the role

As the Integrated Software Vendor (ISV) Support Specialist, you will be responsible for building and nurturing relationships with our ISV partners. Your primary goal is to ensure that our partners achieve their business objectives. You will act as the main point of contact for ISV partners, providing them with support, guidance, and resources to help them grow. Responsibilities: Partner Relationship Management: Develop and maintain strong, long-lasting relationships with ISV partners. Understand their business goals, challenges, and needs to provide tailored support and solutions. Onboarding & Training: Guide ISV partners through the onboarding process. Provide training and resources to ensure they are fully equipped to hit their growth objectives. Account Strategy: Collaborate with partners to develop and execute strategic account plans. Identify opportunities for growth and work together to achieve mutual success. Support & Troubleshooting: Serve as the primary point of contact for any issues or questions that arise. Coordinate with internal teams to resolve problems quickly and effectively. Market Insights: Stay informed about industry trends, competitive landscape, and emerging technologies. Share relevant insights with partners to help them stay ahead of the curve. Reporting: Provide regular reports and updates on partner performance, engagement, and success to internal team members. Qualifications: Bachelor's degree in Business, Marketing, Information Technology, or a related field. Advanced degrees or certificates a plus. Strong interpersonal and communication skills. Proven ability to manage multiple accounts and projects simultaneously. Strong problem-solving skills and ability to think strategically. General familiarity with software development processes.

About the company

Buzz Financial offers Fintech credit card processing solutions as well as helping businesses grow outside of just the credit card processing. We are also offering tailored solutions to targeted business types such as industry specific POS systems, API integration assistance for existing platforms, and helping POS systems connect to the credit card processing portion of the business.

Skills

Software Development
ISV
Troubleshooting
Strategic Account
Competitive Landscape