Mumba Technologies, Inc.
Website:
mumbatech.com
Job details:
Title: Business Systems Analyst – AI Integration (HR/HCM)
Location: India
Experience: 6–10 years
Job Type: Remote
Work Location: India
We’re looking for a Business Systems Analyst – AI Integration (HR/HCM) with strong HR/HCM process knowledge and hands-on experience with AI technologies. The ideal candidate will bridge HR stakeholders and AI engineering teams, translating business requirements into practical AI solutions that improve HR operations and employee experiences.
What you’ll do
- Partner with HR stakeholders to understand business needs and processes across Core HR, onboarding, employee changes, payroll, benefits, absence management, and offboarding.
- Document current workflows, pain points, business rules, exceptions, dependencies, and desired business outcomes before defining AI solutions.
- Translate HR requirements into clear functional specifications, user stories, process flows, data requirements, and acceptance criteria for AI engineering teams.
- Explain HR processes, business context, and functional requirements to engineers and ensure alignment throughout solution development.
- Partner with AI engineers to assess technical feasibility, identify dependencies, and validate proposed solutions against HR business needs.
- Define how AI workflows interact with HCM systems, including data sources, integration points, access permissions, security considerations, and human approval steps.
- Apply technical understanding of LLMs, prompts, APIs, and AI workflows to support solution discussions, prototyping, testing, and troubleshooting.
- Define expected AI behavior, including when the solution should retrieve information, take action, request approval, or escalate to an HR representative.
- Coordinate functional testing and UAT with HR and engineering teams, validating business rules, response accuracy, exceptions, and end-to-end process outcomes.
- Support solution rollout, user training, documentation, adoption, and post-launch enhancements.
What we’re looking for
- 6–10 years of experience in business systems analysis, HRIS, or HR/HCM techno-functional roles.
- Strong understanding of HR processes and the ability to translate business requirements into actionable specifications for AI engineering teams.
- Hands-on experience with an HCM platform such as Workday, Oracle Fusion HCM, SAP SuccessFactors, or Dayforce.
- Experience working directly with engineering teams on integrations, automation, or AI-enabled solutions.
- Some hands-on technical experience with AI, including prompt testing, LLM API integration, AI workflow configuration, or prototype validation.
- Working knowledge of REST APIs, JSON, data mapping, and enterprise integration concepts.
- Familiarity with RAG, HR knowledge sources, and evaluating AI-generated responses for accuracy and business relevance.
- Strong requirements gathering, functional documentation, stakeholder communication, and UAT skills.
- Ability to work effectively across HR, business, product, and technical teams.
Nice to have
- Basic Python or SQL experience.
- API testing experience using Postman.
- Exposure to enterprise AI platforms and integration tools.
- Experience building or supporting HR knowledge assistants or employee self-service solutions.
- Experience with ServiceNow HRSD.
- Experience integrating AI solutions with enterprise HCM platforms.
- Understanding of AI governance, human-in-the-loop workflows, access controls, and enterprise data considerations.
Click on Apply to know more.
